When I place document on glass and copy it, a streak of black ink about and inch and a half wide ends up on the right side of each document. It sounds as if there is a little piece of paper caught inside because there is a crinkling sound as the page is printed. I do not know how to open the machine to check. Sound seems to be coming from inside on the end that the new printed document comes out of. (left end, facing machine) Do you you what this is?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you getting these lines when copying? Or Printing?
Or both. Are these dark lines or blank lines?
If it is just when copying, try making a copy by laying an original on the glass rather than using the feeder. If this copy comes out clean then you need to clean the ADF (Automatic Document Feeder) scanner glass. Just open the section where the documents are fed into and you will see a strip of glass that runs from front to back, about an inch wide. Clean this with a soft cloth and a bit of glass cleaner.
If this works then great. If not then reply back with more details and I will help you further.
This sounds as if you have some ink/contamination on the small scaning glass that sits to either the left or right of the main glass on the copier.(Depending on the model/make)As your original is scanned over this thin piece of glass the scanning device will see any spots and this will result in a black line down the page.Please clean the glass with a soft rag.
well ithink tou are using the ADF to copy something...you will have to clean the scanner glass(not the scan bed but when you lift the ADF cover you will see a scanner glass about inch wide)...it should resove your concern...
The problem is that that there a small piece of glass that the doc feeder use's to scan the orginal. You will have to clean the small glass it's about a half of a inch piece and is normally under the doc feeder unit. It will either be to the right side of the main copy board glass or it is under the doc feed unit where the paper goes down through the feeder. It is mostly some white out on the glass, just clean with a dam cloth with water or windex..... Good Luck
the document feeder of that unit have its own scanner glass. try opening the document feeder and clean the scanner glass with a lint free cloth that is moist with water and also clean the rollers of the document feeder
There is a small strip of glass on the left side directly under the edge of the scanner, About a half an inch wide. It has something on it.
May be very hard to see, use a strong glass cleaner or some alcohol and a regular piece of paper to clean it with.
Even a single grain of dust or a single strand of hair on the scanning glass will cause the scan head to perceive ink/image where there is none. Deffinetly try cleaning the glass using a good window cleaner, and a cloth that is completely clean, or even a peice of newspaper. If the black line remains, I would suggest taking it into a service center to have the scan head itself cleaned.