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Re: ge monogram water line
The water dispenser does not dispense water, although i can hear the motor running, but water is reaching the ice maker. any tips? You may have a clogged water line or filter something blocking the flow of the water or you may have to replace the filter or a water line – it may have a defective sending unit / pump and it would be wise to check it out with a regular service tech and to also check your owner’s manual for troubleshooting.
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Reach your fingers up into the dispenser from the front and feel to see if the ice dispenser door is shutting all the way when it should be closed. Like my help? What is the model number of the fridge? APPLIANCE 911
Try replacing the Water Valve. It is located in the back of the refrigerater, left side. You should see three tubes connected to it. This part fixes the following symptoms - Leaking water, Water dispenser will not dispense water, Ice maker will not make ice and Ice maker won't dispense ice. GE part#WR57X10032. The Water Valve is extreemly easy to replace. Only takes about 15 mins total time to remove, install and confirm. I just replaced mines..my problem went from leaking water to no water was dispensing at all. I have the GE Profile, it uses the same water valve as your GE Monogram. There is a You Tub video that also shows how to replace. Good Luck!
When you push the lever to dispense ice, can you hear the motor running? If not, that motor might be dead and not turning the auger, which would be your problem.
If you can hear the motor and auger turning, the chute or the opening in the ice maker might be clogged up with ice. Clean the entrance to the ice maker and the chute in the freezer door and that should fix your problem.
Could be several problems (I'm a homeowner, not an expert). GE had a problem with the water line in the freezer door: not enuf insulation so the line freezes, hence no water flow. I would look at this first, especially if you press the water dispenser handle and you hear the pump, but no water comes out. Ditto if the ice bin is empty or the ice maker isn't making any more ice. If the icemaker is making ice but not dispensing it, then the auger (thing that agitates the ice cubes in the bin) may be broken or frozen. (if frozen be sure ice cubes in bin are loose and not frozen into one big ice cube).
Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad
Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.
The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.
A strainer before the inlet valve can also get stopped up restricting flow.
Remove the ice bin , and behind it , on the rear wall ,use a screwdriver for leverage , between the dispensor " arms " , to see if the arms turn the motor fairly freely and not jammed . If it seems jammed , use a hair dryer aimed at the center of the arms to heat up the motor shaft to melt any ice possibly freezing it . No disassembly required .
If the arms turn fairly freely ( not jammed ) , then the main control board behind the refrig , is the problem .