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Tomtom home does not detect tomtom OneXL is connected. OS is Windows XP Profesional SP3

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You must update through TomTom HOME.

You can access new services, info and updates regarding your device here:
Here is the PDF of the instruction manual:
Page 49 details how to acquire and use TomTom HOME.
26125569-143ovkooxlqwrbc02lgdwniq-1-0.png PDF manual:

Mar 11, 2016 | Tomtom One XL GPS Receiver

1 Answer

Traveling through Colorado and it can't find a satellite for the last 45 minutes. Using it in a semi truck

This issue might occur due to the QuickGPSFix data or the application on the device being corrupted.

To correct the issue, we will need to clear the Download, Ephem and Empheris folder contents.

The 'Downloads' folder will now need to be cleared. The steps to perform this are listed below:

1) Click 'Start' and go to 'My Documents'.

2) In 'My Documents' there is going to be a TomTom folder, open this.

3) There should now be a HOME folder, open this.

4) There will now be a 'From Device' folder, delete this entire folder.

5) Once this folder is deleted, open the 'Downloads' folder and delete everything inside of it.

Now let us delete the Ephemeris folder contents from the computer first, since it saves the GPSFix information. If this information is corrupted, it can prevent the device from acquiring the satellite signals and locking onto them.

To do so:

1. Unplug the TomTom device from computer (if connected).

2. Fully Exit TomTom HOME.

3. Locate the "Ephemeris" folder in the following location on your computer:

Windows XP: C:\Documents and Settings\<username>\My Documents\TomTom\HOME\Download\complete

Windows Vista: C:\Users\<username>\Documents\TomTom\HOME\Download\complete

Macintosh: Macintosh HD/<username>/Documents/TomTom/HOME/Download/complete

4. Select all the contents of ephemeris folder and delete them.

Close that window and connect the TomTom device to the computer. Then open [My Computer] and double click on TomTom Drive icon to open. Delete the contents of Ephem folder. This should delete the contents of GPSFix from the device as well.

You can then update the device to download the latest device updates, which will automatically include the QuickGPSFix update. Hence forth the device should detect the GPS signals correctly

Apr 02, 2011 | Tomtom XXL 540S GPS Receiver

1 Answer

Cannot connect via 160 to tomtom home computer is 10 years old running windows xp

I was also unable to get TomTom Home to recognise my VIA 160. I called TomTom Support and was advised that there was a programming issue with TomTom Home and it was being addressed. They advised I would receive an email notifying me when the Home Application had been updated to allow connection with the VIA 160. At 21 February, I still have not heard anything back from TomTom and have not checked to see if an updated version of Home is available. If there is, hopefully the new version will work with VIA 160.. JT

Jan 03, 2011 | GPS

1 Answer

How to update my tomtom one from my computer

Download the newest TomTom Home and install, then connect your TomTom to your PC. TomTom Home will detect your TomTom and do the rest.

Oct 21, 2009 | Tomtom ONE GPS Receiver

4 Answers

Problem of TomTomHomeRuntime.exe fail at 1058 error. Impossible to run at Vista

check to see whether secondary login service is disabled via services.msc - if it is set it to manual and start it. Problems sould go away - if not unistall and reinstall tomtomHome with this service started.

Jun 11, 2009 | Tomtom ONE XL GPS

3 Answers

Operating my Device via PC

use paper clip to reset unit,google this ,it tells you how

Feb 04, 2009 | Tomtom ONE GPS Receiver

1 Answer

Down Loads

These are the systems requirements for Windows:

For all TomTom GO, ONE, XL, RIDER and NAVIGATOR 7 devices, the system requirements for Windows are:
Windows 2000, XP of Vista (newest servicepacks required)
Pentium III or higher
256 MB RAM, 512 required
Internet connection (Broadband - DSL/cable/LAN) for downloading updates, maps or services
The TomTom HOME software is a 20MB download requiring 50MB of disk space when installed


Jan 29, 2009 | Tomtom One XL GPS Receiver

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