Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice maker will not dispense ice.

I have a GE profile side by side refrigerator, model #pss26lsrbss. It will not dispense ice when operated. It makes a banging noise every couple of seconds when the auger turns. It only makes noise when the ice box is installed. Any ideas what's causing this?

Thanks
Mike

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ON THE AUGER MOTOR IS A COUPLER THAT SLIDES INTO THE AUGER WHEN THE BIN IS INSTALLED. SOMETIMES, THE COUPLER WILL ROUND OUT THE FLAT SIDE OF THE CENTER HOLE. THIS WILL CAUSE THE MOTOR TO CONTINUE TO TURN, BUT THE COUPLER WILL REMAIN STILL DUE TO THE RESISTANCE OF THE BIN AUGER. ALSO, BE SURE THE ICE IN THE BIN HASN'T MELTED TOGETHER BINDING UP THE AUGER. IF NECESSARY, REMOVE THE ICE AND START OVER WITH FRESH ICE. YOU MAY NEED TO REPLCAE THE COUPLER OR AUGER MOTOR.

Posted on Apr 22, 2008

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