Question about Creative Labs ZEN V Plus MP3 Player

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Creative zen stuck

Creative zen is stuck in the recovery mode, tried clean up and reboot and when i turn it back on it's still stuck in recovery mode. I have his the reset button and same thing happens.

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  • Anonymous Mar 11, 2009

    My Zen V plus is stuck in recover mode. this is my 2nd Zen V plus as this kept happening to the last one. I have tried everything the creative have suggested. does anyone know how to solve this problem without me loosing all my music etc?

  • Anonymous Mar 13, 2009

    My Zen problem is exactly like this one.

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Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Posted on Apr 24, 2008

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Posted on Jan 02, 2017

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1 Answer

I turn on my creative mozaic and it goes to a recovery menu.


Support for Zen Mozaic:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

The player entered recovery mode:
Link to this item (Called: Solution ID: 64004):
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/%3fst=377,e=0000000000459562809,k=9142,sxi=12,case=obj(64004),kb=ww_english_add,varset=ws:http://uk.europe.creative.com

It is possible that the reset pin is stuck/activated and
you pushed on the play/pause button while switching the player on.

A clean up and reboot, in this sequence, will not erase the data on the
player.

Sep 20, 2009 | Creative Labs Creative Technology Zen MP3...

8 Answers

Stuck in recovery mode, firmware problem


i have the same problem of recovery mode. can you help me please

Jul 12, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Creative Zen Touch stuck in "recovery mode"


Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

Jun 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Recovery mode


to reset this player -- take out the battery and put back again.
In the recovery mode do the following: format the HD, clean the firmware. If those two go smoothly, go to creative.com and download the firmware, connect player to PC(still in recovery mode) and run the downloaded firmware.

Jun 21, 2008 | Creative Labs Zen Micro MP3 Player

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Stuck in recovery


Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Apr 09, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

ZEN VISION M STUCK IN RECOVERY MODE


im having that sme problem! even when i try 2 restart it still acts crazy! when u find out how 2 fix ur let me kno cuz really want this thing 2 start workin again

Mar 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen vplus 4gb Stuck on start up screen that says "ZEN vplus"; it will not shut down once on, unless using the reset button


see recovery mode info here:
http://www.anythingbutipod.com/forum/showthread.php?t=6714
(thank you)

holding play button while powering up, then running Clean Up & rebooting did the trick.

Mar 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen Micro


Sounds like the hard drive is bad, was the unit dropped?

Dec 01, 2007 | Creative Labs Zen Micro MP3 Player

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