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I cant get my Creative Zen Vision M, to be recognized by my cpu. I am running Windows Vista.

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  • Josh5440 May 28, 2008

    i have a similar problem. My computer does not recognize my 8gb sansa sandisk e200 series. would it have anything to do with the USB ports (I suspect i might have USB 1.0 or 1.1).



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Try a difrent usb ports.

Posted on Apr 14, 2008

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1 Answer

How do i re-download the drive for my vision m 30g black


The latest support for drivers can be found here

http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=16002&prodName=ZEN%20Vision:M%2030GB&subCatName=ZEN&CatName=MP3+Players

Windows Vista and Windows 7 have drivers that should detect automatically

If you are wanting to re-load your zen hard drive with media, you would use use windows media player preferably.

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Hello, I would inunstall it, And run Windows Meadia Player

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Vista by default will support the Zen Sleek Photo as an MTP device, which means that Windows Media Player will recognize it as well as Explorer.

You can use WMP to sync music to it, and Explorer to drag/drop photos to it.

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Zen vision m not recognized


Same problem. Solved by downgrading Windows Media Player to v.10. Do it through Control Panel and click Remove WMP11 and WMP11 runtime. Restart, connect your player and if not recognized do go to Control Panel=>System=>Hardware tab=>Devices. Find Portable Devices drivers in the menu and click Uninstall MTP device. If still not detected, go to Control Panel=>Detect New Hardware and run that. The player should connect automatically. WMP 11 has a glitch that disallows 3rd party MTP players. Intentional or purposeful? Ask B. Gates.

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Firmware problem


See the solution for PC not recognizing your player. You should downgrade to WMP10 by uninstalling WMP11 and WMP11 runtime. Uninstall portable device drivers from System menu and restart the computer. Replug the USB and the player should now be recognized. 

Mar 25, 2008 | Creative Labs Zen Vision Digital Media...

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Vision zen:M not recognized


Luckily for me I have a laptop with Windows XP. I installed the Zen software and connected my external hard drive that has all my music on it and copied the music from the external drive to the Zen. Problem sovled, although I really would like to have the software work properly using Vista. For now the solution works.

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If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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My computer won't read my mp3 player on vista


Go here:

http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+Vista+64-bit&region=1&Product_Name=ZEN+Vision%3AM+30GB&Product_ID=16002&modelnumber=&driverlang=1033&OS=27&drivertype=0&x=25&y=3

Download #2, 3, and 5.

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