Question about iLO (2 GB) MP3 Player

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Pleazzzzzzzzzzzzzzzze help me please

I have a naxa mp3player, i have tried media player, itunes, media center, and anything that makes sence to me on the disk to download songs to my mp3 player, and nothing works, it always says sync complete then i unplug it and look a music file and it says no files! every time, my email is btdj41293@yahoo.com, please help me

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Sorry for the delay. Naxa is not a brand I am familiar with, and they do not keep user's manuals on their website. As a last ditch effort, you could try dragging music files from your My Music or other folder, and then drag those files to a 2nd window for your device (which normally should be listed under My Computer).

If your computer is not recognizing the player, the near-universal shortcut is to disconnect the player from the computer, turn the player off, and then hold in the volume + button. Reconnect the player to the computer while holding in the volume+ button.

If these methods fail, here is their number:
customer service representative. Naxa Electronics, Inc warranty department can be reached M-F 10am-5pm PST at 866-411-6292.

Posted on Apr 16, 2008

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Hello.
Please follow these steps to put music on your Mp3 Player.

  1. Start off by putting a battery in you Naxa mp3 player. This is necessary in order to add music to a Naxa mp3 player. Naxa mp3 Players require one AAA battery and this battery goes into the back of the device.
  2. Plug your Naxa mp3 player into your computer. To do this, take the cap off of the bottom of the player. You will then be able to plug the Naxa mp3 player directly into a USB port on your computer.
  3. Open Windows Media Player and then click the "Sync" tab found at the very top of the program. Once you do, you will notice that the Naxa mp3 player is listed in the top right corner of Windows Media Player.
  4. Double-click the "Library" link on the left side of Windows Media Player. Once you do, several different options will appear underneath "Library."
  5. Click the "Songs" option found below "Library." Once you do, a list of all of the songs in your Windows Media library will appear in the middle of the program.
  6. Browse through all of the songs in your library and right click over any song you want to add to your Naxa mp3 player. After you right click on a song, you will need to select "Add to Sync List." You will then see the song listed in the column on the far right side of Windows Media Player. Continue doing this until you are finished putting music on the Naxa mp3 player.
  7. Click the "Start Sync" button located underneath the list of music you selected in Step 7. The music will then be added to the Naxa mp3 player
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Please feel free to contact our customer support department directly by sending them an email at: support@naxaelectronics.com

One of our support department representatives will contact you back within 24-72 hours. If possible, please make sure the email you send includes the following information, if applicable:


  1. Model # of item
  2. Date Purchased
  3. Place Purchased
  4. Any questions and or concerns you may have about the item.
  5. Contact Information: Name and Phone #
Please note that a majority of questions can be answered by simply reading the instruction manual and other documents provided with each item.

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