Question about Logitech QuickCam Communicate STX Personal Web Camera

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Webcam problem I have a Logitech Communicate STX webcam and am trying to use it with MSN messenger version 7.0. When I just use it for webcam [no audio], it works fine. But when I try to start a video conversation [audio and video], I freeze right away. The person who I am talking to is moving and I can hear them fine. It's just me that doesn't work. Why is this? It's driving me crazy!

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You may have to contact MSN customer support, as your camera is working perfectly in AIM..

Posted on Apr 28, 2008

That site didn't help all that much, because even after doing all this, it still freezes like 5 seconds in. I know my webcam works because it works absolutely fine on Aim 6.

Posted on Apr 27, 2008

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Hello Lisi123,

HERE is an article on Logitech's website which will be useful.

Hope that helps...Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 26, 2008

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  • Swilin Sampson
    Swilin Sampson Apr 27, 2008

    Just checking to see if your issue has been resolved… If
    you find that the solution/answer I provided led you to, or resulted in a fix,
    please close the ticket with a FixYa! Rating under my solution.
    I
    would be very grateful for your show of appreciation.






    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






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    IrishDruid




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1 Suggested Answer

yooperbud
  • 8637 Answers

SOURCE: quickcam stx

See section C. Windows Live Messenger, in info below.

Normal 0 Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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Have you installed the Logitech Quickcam program? If you did then open the application and select the instant messenger(i.e. MSN, SKype, Yahoo) that you will be using the camera.

If you have note yet installed the Logitech Quickcam application then I suggest you disconnect the webcam and run the software first.

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Hello Sure ,

Check The Link Below :
To Check Your system <Xp , Vista , Seven >
And Download Full Driver .

Logitech QuickCam Communicate STX Personal Web Camera
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You can get the driver for the STX right from this link on the Logitech site. Be sure to pick the right version for your operating system. After loading the driver reboot your computer, plug in the STX, and try it on the free webcam test site.

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The software and drivers for Logitech QuickCam can be found at the link below
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I can't get the video to work on skype. The solution said to add


If you have problems when you use your Logitech device in Skype, you may have to configure the audio and video setting in Skype. To do this, follow these steps:
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your Logitech device as the default microphone. (if it has a built-in mic) For example, select Logitech Communicate STX.
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your Logitech device as the default Webcam. For example, select. Logitech Communicate STX
  7. Click Save.
  8. Test Logitech by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)

Aug 29, 2009 | Logitech QuickCam Communicate STX Webcam

1 Answer

Why wont my cam let me do video calls on my msn?


Hi,

Please reinstall the msn messenger and your problem will be solved.If you need any more help let me know.

Thank you.

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if you are using a proxy server ...you have to fix the messenger on that server too ( and otherwise if its setted on a proxy and you are using a broadband.... high speed ......)...also ...try to upgrade the windows live messenger to the last update ...if you are using the one it was installed with the windows..its not gonna work until update ..

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1 Answer

No audio


hey there, what you can do is update your msn messenger to the latest edition and try to re install your sound drivers. this may reslove your problem.

fixya!

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Logitech quickcam communicate stx


Check the camera settings are not too high 320x480 or similair should be enough. Have you installed Windows Messenger live, the new MSN and tried it with that? If your'e problem persists try this problem page. http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=534&p_created=1087233145&p_sid=tDSxcPki&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTQyMiZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD13aWxsIG5vdCBpbnN0YWxs&p_li=&p_topview=1

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