Question about Canon I990 InkJet Photo Printer

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Canon i470D printing problem

I am not totally a computer dummy, I have solved many issues myself over the past years. But I have been stumped with my Canon printer.

The Canon i470D printer has worked fine up until a month ago when the black inked stopped working or printing. After print-head cleanings and a re-boot of the computer, the black ink was working fine for some reason. (!!) I didn't know if it was the print head cleaning or the re-boot that solved the problem? But at the time, I didn't care, because the printer was working!

Then a couple weeks later, same problem. Black ink stopped working. I went online to find another identical printer and bought one off E-Bay. It was a used one and when I connected it, my computer didn't accept it and I didn't know how to make it work, so I put my old one back on.

Note: the only reason I like this one is because of 3 reasons:
1. it fits in my stationary desk (where others don't)
2. ink price is ALOT cheaper
3. it prints close to the edge of the paper where other printers have much larger edge-margins.

After putting my old one back on, I went online looking for advise to clean print heads. Luckily, this Canon print head comes out with ease! and I learned I could soak the head in dish water, clean of course! And I did and when I hooked the clean print head back up, printing went beautifully thru-out the day until the back stopped working AND now the color also!

Why? I have no idea. After the soaking of the print head and getting it good and clean, it worked great as I was able to print several brochures I needed for my home based business. Then both color and black stopped working at the same time.

If you are going to ask if I am out of ink........ the answer is no, I also put in new tanks to be sure.

Any suggestions would be wonderful,
Sandra Thoney

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6 Suggested Answers

  • 2 Answers

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a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

  • 2427 Answers

SOURCE: Printing problem

Hey try removing the ink well and using menthylated spirit or rubbing alcohol , soak the base in it for 10 minutes then using a straw blow out the ink holes (where the cartridge slides in) if that fails or you get reults that still aint perfect, as a last resort boil the ink well for a few minutes then will clear it out..

If this fails the the problem my be in the ribbon connecting to the ink well, or in the preprocessor it self. If you can find another one like yours the owner is willing to part with maybe you can salvage these parts from it. If this is not the case and you need to purchase new components the i'd suggest you dispose of this printer and get another it just wont be worth fixing it in that event.

Posted on Jul 10, 2008

  • 4 Answers

SOURCE: canon not printing despite full ink

Replace the print head.

Posted on Mar 06, 2009

  • 375 Answers

SOURCE: Canon MP-730 It never was a good color printer, the red

I can recommend the HP all-in-ones. They are the cheapest per page and are like all HP products - well built and reliable.
I have the L7590 which is duplex printing, photo printing, ADF, Fax, etc.
I don't know of any inkjet all-in-one that is B&W only. If that is what you are after, I would recommend a laser all-in-one like the HP Laserjet 3052 or the Canon imageCLASS MF4150

Posted on Jun 29, 2009

  • 2306 Answers

SOURCE: I have an 8-year old Canon i9100, and have just

It is probably a bad purge assembly, when it doesn't clean or prime the printhead properly you have the problems you are describing. There are 2 sections in the purge assembly, one cleans color and the other cleans the black. Sounds like the black pump is worn out. The part runs around $30.00

Posted on Jun 29, 2009

SOURCE: black not printing, other colors fine, replaced cart and deep cleaned several times, no result

Try wiping the print head with a soft damp cloth - it works for me.

Posted on Oct 03, 2009

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