Question about HP PSC 1315 All-In-One InkJet Printer
Ok if you cant lauch the hp directory and cant scan well it could be a software problem or you pc not reconizing it are you able to open it in the start menu if it not in the start menu and cant open then go to hewiit packard website it helped me but it sounds like you software is not installed or its getting bloked by something in the computer were you able to open it before or is it just this time if so the did you install something before that or what were you doing whhen this happened it could be alot causing it check thje device manager in the sutem under hardware make sure you dont have any conflicts and check the printer in the control panel to see if it is listed make sure it is plugged in all the way use a differnt usb cab le or slot like i said it could be alot of things causin it restart you pc then check if no go contact hp for support
Posted on Apr 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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