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Hi, when I plug my wd external drive to my computer, I can find it in my computer folder as d river G, but the "safely unplug" icon does not appear on my computer. What shall I do? Helga

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Just go in device manager and open ur drive g: and click right on the drive g: u ill get there

Posted on Apr 14, 2008

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External hard disk WD 500gb icon absent in my computer window?


Turn the computer off without the external hard drive being plugged in.
plug the external hard drive in a usb port, power up, the systems post boot up will find the drive and inform windows what hardware is installed.
When windows boots up, it will look at all the hardware and find the external hard drive, when windows finishes booting up you should be able to see the drive in my computer.

If you can't access your files,data recovery software can help.I used this one called Tenorshare Data Recovery to retrieve files off crashed HDD and it worked. Get it from http://www.any-data-recovery.com
If needed,you can download it and scan your hard drive for free to preview whether your files can be recovered.

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How do I use my WD hard drive to store files so I can free up space on my laptop hard drive?


Hi:
That's an easy task:
1) Plug your Hd to your laptop and wait until the laptop recognize it as a new drive and assign a new letter to it. If you have a disc use it if your laptop ask for it.
2) Copy all files you want to transfer to the new HD and paste them on it.
That's it.

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I HAD Western Digital My Book Essential 1TB External USB 2.0 Hard Drive ON M PC AND I CONECT WESTERN DIGITAL MY PASSPORT AND RUN THE AUTO FROM THIS SOMETHING LIKE WD SMART.... AND NOW MY Western Digital My...


Your WD HDD have been attacted by viruses for your computer or outside computer where you used it last. Make sure that you have an up to date antivirus software, scan your computer or the external hard drive, explore your computer, go to tools - folder options under view files & folders select show hidden files and folders apply and ok it.

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Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:


  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

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How do I disconnect (uninstall) a WD External Hard Drive from my computer? I am using a WD 3200AAK WD External Hard Drive and want to install a 1 TB WD External Hard Drive. I would like to use the old one...


External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.

If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.

It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.

Hope this helps!

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When I plug in the harddrive to the computer, the usual "My Book" icon will pop-up on the desktop. When I click to open this icon the folder is empty and there is a processing icon that appears...


Hi Open computer icon and see if its there it should say expansion or something along that line, double click on it and see if your file are inside, the disc maybe labled F expansion drive
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Unable to open after initial "set-up".


When unplugging or removing external storage devices there is usually an icon in the lower right bar that is for "Safely Removing" devices.

Before shutting down WITH THE DEVICE INSTALLED you should click on this and remove the device IF you intend to start the machine without having it connected.

At this point, try to power down and reconnect and restart to get back to where you were.

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You can run a data recovery app on the drive and attempt to pull offany data still accessible. I recommend the GetDataBack Data Recoveryapps from http://www.runtime.org . Get the one for the file system on your thumb drive and give it a try. These apps have recovered data from "dead" drives for me more times than I can count.

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try to right on my computer and click on Manage
then click on Disk Management
Observe if you are able to see Drive 0 <- which is your internal drive in your computer.

Observer also if you are able to see Drive 1 <- this will indicate that the system recognise that an external USB drive was attached to it.

Right click on the area right next to the box that says Hard Drive 1 and see if you can find the wordings "Change Drive Letters and Paths".

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