Question about Dell U0636 Mouse

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Mouse keep freezing , i did clean the mouse thinking its was dusts but it keep freezing did unplug and try other usb ports , same probleme

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If you are using windows xp it does have some problems. update your copy of windows using windows update, or remove too many programs on startup and/or reinstall your mouse driver if it includes one.

Posted on Jun 19, 2010

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Posted on Jan 02, 2017

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Nextech mouse through usb continues to install successfully, then freezes while trying to move about my laptop! No, it is not that the Lptp is working in the background, leaving the mouse to freeze th


Step 1:
For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it. Remove the trackball inside the mouse. Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring. Clean the outside of the mouse with rubbing alcohol and a cotton ball. For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth. Solve Hardware Problems Make sure the mouse is connected properly. The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction. Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer. Connect the mouse to another computer, then reboot the PC. If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system. Also, try a different mouse on your computer. If there is no PC freeze, your mouse is probably malfunctioning. Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub. Connect the mouse directly to one of the USB ports on your PC. Try different ports until you find one that works. Replace the batteries. If you have a wireless mouse, replace the batteries with fresh ones. Also, try using a different kind of mouse pad. Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse. Install more RAM or memory. If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs. Installing more RAM will help your PC run more efficiently. Solve Software Problems Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse. Remove any new hardware and drivers you may have installed, then reboot the computer. Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System." Select the "Device Manager" tab, then scroll to and select your mouse. Uninstall any drivers that are listed. Unplug the mouse and reboot the PC. Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted. Remove viruses. PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours. Also make sure the virus definitions are updated regularly. Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze. Go to "Control Panel," then click "Display," and then "Change Display Settings." Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot. Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze

Feb 18, 2013 | Computers & Internet

1 Answer

Cursor freezing


For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it.

Remove the trackball inside the mouse.


Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring.


Clean the outside of the mouse with rubbing alcohol and a cotton ball.


For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth.

Solve Hardware Problems


Make sure the mouse is connected properly.

The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction.


Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer.


Connect the mouse to another computer, then reboot the PC.

If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system.


Also, try a different mouse on your computer.

If there is no PC freeze, your mouse is probably malfunctioning.


Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub.


Connect the mouse directly to one of the USB ports on your PC.

Try different ports until you find one that works.


Replace the batteries.

If you have a wireless mouse, replace the batteries with fresh ones.


Also, try using a different kind of mouse pad.

Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse.


Install more RAM or memory.

If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs.


Installing more RAM will help your PC run more efficiently.

Solve Software Problems


Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse.

Remove any new hardware and drivers you may have installed, then reboot the computer.


Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System."


Select the "Device Manager" tab, then scroll to and select your mouse.

Uninstall any drivers that are listed.


Unplug the mouse and reboot the PC.

Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted.


Remove viruses.


PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours.

Also make sure the virus definitions are updated regularly.


Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze.

Go to "Control Panel," then click "Display," and then "Change Display Settings."


Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot.


Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze


hope this helps


Oct 09, 2012 | Sony Vaio VGN NS20E Laptop Car- Air DC...

1 Answer

Cursor freezes when usb ports are in use


usb or ps2 mouse ?
make sure the mouse lead is securely seated
make sure the batteries are inserted correctly and have charge if applicable
make sure the usb device is properly inserted

clean dust from motherboard

check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts

hope this helps

Jun 20, 2012 | Computers & Internet

1 Answer

Compaq presario sr1575cl amd processor windows xp freezes mouse when any other usb port is used.


xp is dead, now for 3 long years. no support it needs hard work, to keep any XP box alive it's a virus magnet. ms no support hp, no support. so what to do lacking the install kit. or hitting f11 at boot and pray the restore partitions are still there, after so long. x2 Linux, get Ubuntu. full good luck keeping any old Compaq going.

Apr 06, 2017 | HP Compaq Presario SR1215CL (82916052980)...

1 Answer

I moved the little usb plugin for my mouse, and the mouse no longer works. I've done moved it back to the original port, changed batteries, and rebooted the computer twice. Any advice??? thanks!


clean your keyboard free of dust

try cleaning your computer of dust using a fine air blower from a compressor making sure that there is no moisture in the air line dust causes static to build up in a computer causing it to overheat any many other problems or control panel keyboard/mouse hardware troubleshoot

hope this helps good luck


Sep 23, 2010 | Logitech Cordless Mouse

2 Answers

Usb mice work for a few weeks and then **** out. wha?????


if your mouse have a ball inside you can clean the roll inside sometime dust on it and do not rotate

Jul 13, 2009 | Mouse Systems Mouse (The Mouse model) by...

2 Answers

Windows is not detecting usb mouse and mouse is not working


which OS you have..? xp/2000 , both OS not need USB driver but auto detecting.., i request you to try another usb socket.

Jun 28, 2009 | Lenovo IdeaPad S10-1211U Netbook

1 Answer

Why does my curor freeze up?


First I would replace the batteries. I had the same problem a couple of years ago. The solution for me was getting rid of McAfee AV. To check if it is your problem, use CTL-ALT DEL to turn McAfee off and see if that gets rid of your mouse freeze ups.

May 24, 2009 | Dell Dimension 3100 PC Desktop

1 Answer

No usb ports blown


Hi, sorry to hear you are having trouble,
Listen, these macs have the USB Chip butted right up next to the usb connectors, the connection is really solid.... I suspect it is not a connection but the chip itself that has blown.
Probably a small static electricity shock while plugging or unplugging something, sometimes it happens when cleaning, dusting...
So, everything is on the mother board.... and you can't replace just one chip.
All 3 ports are not responding ? it's definitely the USB Chip and possibly more... I assume you cannot operate the mac since no keyboard or mouse will work these machines did not have bluetooth.... :(
You could always try getting a motherboard replacement, but you're probably better off getting the whole machine used and keep yours for parts if you really love that machine...
Apple will fix it for about $600 minimum :(

Mar 26, 2009 | Apple iMac G4 Desktop

1 Answer

Mouse keeps freezing


Try cleaning it. If it is an optical mouse, clean the red lens.

Mar 13, 2009 | Dell U0636 Mouse

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