Question about HP DeskJet 940c InkJet Printer

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940c deskjet with windows xp

I recently went to windows xp from my old windows 98 computer. I can't get the printer to work with xp. went to hp and downloaded the upgrade but it still doesn't work. Computer doesn't even recognize that there is a printer connected. Any suggestions?

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  • gefpwf Apr 14, 2008

    Thanks for the help. Unfortunately problem is still there. Thinking I just may have to buy a new printer. Thanks again.

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2 Answers

Does windows always have this problem? I think it can be fixed through a <a rel='nofollow' href="http://www.pcaholic.com"> computer check up</a>. Might want to have a good at the website <a rel='nofollow' href="http://www.pcaholic.com"> http://www.pcaholic.com</a>.

Posted on Apr 15, 2008

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Well the files for win 98 are not reconized in xp you may have to puchase a new printer for xp for it to reconize it or it might be turned off in the computer management click my compter and then click manahe go to the services and it will show all the things that are running or hace stopped look for you printer and on the left it may say disabled click properties and tun it back on and the see if xp reconizes it

Posted on Apr 14, 2008

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Hi

The printer doesn't support windows 98. supported systems are:

» Microsoft Windows Vista
» Microsoft Windows Vista (64-bit)
» Microsoft Windows XP
» Microsoft Windows XP x64
» Microsoft Windows 2000
» Mac OS X
» Mac OS 9
» Linux

Drivers are available at this page below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=401496&lc=en&cc=us&dlc=en&submit.y=3&submit.x=8&lang=en&cc=us

Note that there are no drivers for 98 and it won't be simple to get the printer to work with the 98.. I would recommend upgrading to 2000 or windows xp. if your computer is from 1998 it might be better to buy a new computer.

Todays printers don't work with 10 year old computers anymore.

linux would work on the computer for sure, and so would the printer but using linux is quite complex, you would need to get someone to install it for you and make it look as much like windows as possible, its a whole new system..

Let me know if you need anything else.



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