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Maxtor One Touch 4 500 GB External Hard Drive (Windows XP (SP2) - I have an issue with my harddrive, where when I plug it into the USB, initially the power light comes on & beeps but it is not showing up in my computer or even in disk manager.I've checked all the cables and they seem fine.

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  • cgaye Aug 23, 2008

    I am having the same problem. I have Maxtor OneTouch 4 and it lights up but just beeps for about 2 minutes and then stops and the light goes out. It never gets recognized by windows. Both USB and power connections seem fine. Any advice?

  • Anonymous Sep 20, 2008

    I have a Maxtor External Harddrive it light up when I initally connect the usb and power cord. My computer will not recongnize it.

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Had same problem. I shut down computer and restarted and Maxtor was installed and had desktop icon and everything worked then. I then backed up with no problems.

Posted on Nov 12, 2008

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1 Answer

My computer no longer recognizes the Maxtor one


Windows may be recognizing the drive but not assigning a drive letter for some reason. you may need to go to disk management2_bing.gif and look for the drive there.

to do so go to control panel/administrative tools/computer management

once computer management is up find disk management, inside you will find all the drives that are connected to your computer, you should find your drive, If you do not then the drive may be bad or you are having usb issues.
If the drive is there but does not have a drive letter assigned to it, this may be because another drive has taken the letter normally assigned to it, you will need to right click on it and say "assign drive letter"

Let me know if this helps.

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Computer won't recongize my Maxtor one touch


If plugged in the first time, the external drive needs to be initialized from your computer. Here are the steps.

1. Plug in your external drive to your computer's usb port.
2. Right click your My Computer and choose Manage.
3. Click on the Disk Management from the left. The list of available drives will show on the right.
4. Right click on your External drive and select create partition (primary partition).
5. After that you now you need to format the hard drive. Choose quick format.
6. Right click again on the partition you've just created, now select "Format" and select NTFS.
7. Click Ok and follow the wizard as it will guide you until it is finished.

Hope this helps.

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1 Answer

My PC or Laptop will not recognize my maxtor one touch 111 120GB hard drive. it was working fine befor and now i get an error from windows that says: thre was a problem installing your new hardware


It is your driver related issue.
Check your operatign ssytem version is winxp sp2 ?
SP2 is perfact for usb 2.0
Also you can try to uninstall all usb driver and install inf update utility it is comes with motherbord disk.
You can uninstall usb drivers from computer with device manager .
For that go to my computer proeprty then hardware then device manager then uninstall all usb drivers.then restart the computer then check.
Also check your harddriver usb cable is working fine tryt all usb ports of computrer 1 by 1.
Also try in another computer.

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1 Answer

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There's a good chance the shop you bought the drive from didn't have SP3 installed. For some reason, SP3 has an issue with USB peripheral devices. Windows has created a patch to rectify the problem. Click on the link below and install the "Fixit" patch to enable your PC to recognize your HD. Best of luck.
Greg
http://support.microsoft.com/kb/925196#fixit4me

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u may got installation cd for storage device.if not download software from www.transcend.uk  ......... otherwise try for this..

goto control panel...
then goto add hardware...
overthere check out for connectivity

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actually telephone numbers are not available through this service...perhaps you will consider a premium or chat investment of your resources.

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I had my maxtor one touch 4 750 gb external hard drive installed on a dell laptop with windows xp i plugged it into a mac and installed it but couldnt get it to work so i plugged it back into my laptop and...


Hi there, I think it may be to do with the format of the harddrive - see if you used the Maxtor in a Windows XP environment it would have been formatted to suit that OS.

Is the Harddrive formatted to NTFS?

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1 Answer

160 gb hard disk


Some of its space is use for table allocation or indexing .

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Try to use other running usb connector or check the HDD inside the external if is plug it will.

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