Why my printer will not reconize my new ink cartridges ?

• Your model requires both cartridges at all times. Empty cartridge needs to be replaced to continue printing - this includes the color cartridge for black only jobs.
• Make sure you are inserting the correct version of cartridges for your model. (32/34 black & 33/35 color).
• Try to re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

You can use the 32 Black / 33 Color Standard yield cartridges or the 34 Black / 35 Color High yield cartridges on the Lexmark X5470 printer. Lexmark cartridges are available in most large office supply stores and online at lexmark.com.

Wiping the nozzles with a moistened soft cloth or removing and reinserting the cartridges usually helps. The cartridges for the Lexmark X7170 are black: 32/34 and color: 33/35. If these are the cartridges that you purchased and even tried your old and new cartridges yet the problem persists, please don't hesitate to contact Lexmark technical support.

The Lexmark X3550 cartridges are:
Black: #23, #23A, and #34 Color: #24 , #24A and #35
I hope this explains why you are getting the error. Thanks.

hello there
here is the lexmark ink cartridges #31 for color and #32 for black #31 Photo Color Print Cartridge (18C0031) $ 34.99 QTY #32 Black Print Cartridge (18C0032) $ 24.99 QTY Twin Pack #32 Black Print Cartridge (18C0533) $ 47.99 QTY #33 Color Print Cartridge (18C0033) $ 26.99 QTY Twin Pack #33 Color Print Cartridge (18C0534)

Can't be reset. The Lexmark 32 & 33 (and porbably som others) contain a low ink sensor in the cartridge that once activated can NOT be reset. The key would be you have to refill before the low ink sensor gets activated. Don't know at what ink level that is, probably around 1/4 remaining.

your printer cartridge should be
Black: 32, 34 High Yield ● Color: 33, 35 High Yield ● Photo: 31
else it will not accept the cartridge.

hope it will help..

I have same problem, tried print head alignment but no results. Will not recognize refilled cartridge. HELP!!

lexmark 5470 takes # 32/34 black cartridge and 33/35 color cartridge

series it would be 18C0032 (Lexmark 32) Black remanufactured cartridge
--> 18C0033 (Lexmark 33) Tri-color remanufactured cartridge