Question about Office Equipment & Supplies
When copy or printing the paper has raised letter at the center and the copy has black dirt at the center, I have been told it is the fuser, Is this correct. However complete fuser are expensive, can I change one part of the fuser.
Yes, this is very difficult even for a Xerox Service Rep to service the entire fuser assembly.
If you can buy the entire fuser assembly do that instead. You will get new fuser sensors and components with it. this might be very expensive, but if you know what you are doing, the fuser can be replaced.
We are not talking about other problems you might have with the copier, just the fuser assembly.
If Xerox has a call charge that includes the cost of the part(s) and labor, by all means, "TAKE THE CALL CHARGE!!!!"
It is much cheaper to pay that then the detailed service list not including the per 15 minutes of labor.
Posted on Oct 17, 2009
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Posted on Jan 02, 2017
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