Question about Brother MFC-620CN All-In-One InkJet Printer

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Shut down after job complete - Brother MFC-620CN All-In-One InkJet Printer

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  • Anonymous Sep 21, 2008

    I have exactly same problem. Brother MFC-620CN, insert power cord and it displays 'Shutting Down', followed by 'Shut down after jobs complete', then it shuts down. Can't do anything with it.

  • regalblue Oct 07, 2008

    Same problem, -plug in the power, it lights up, but then says shutting down after current job complete. this message then stays on the screen, and printer does not shutdown...

    please help!

  • Anonymous Dec 09, 2008

    Yes, I am having the exact same problem as well. I can't think of any reason why, it just started happening one day. Does anyone know how to fix, or is my machine basically toast?


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I had same problem on a MFC-3820CN Brother advised as follows:

"If the cover is opened during the power-down routine, when putting the machine into Power Save mode using the Power Save key, the LCD will display the message you mention in your email. The problem can be fixed by disconnecting the power cord and then holding down the on/off button while re-connecting the power cord again."

While waiting for brother to get back to me I accidentally put machine into maintainence mode and then when I re-powered up the problem was gone so I have not tried above myself, but can confirm problem is fixable.

Posted on Jan 09, 2009

  • AlisonM Oct 25, 2011

    Worked for me and my Brother MFC-620CN but instead of holding down the on/off button I held down the Power Save button. Thanks


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Hmmm..shuts the whole power down?

Posted on Jun 16, 2008

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SOURCE: printer is saying shut down

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 27, 2009

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HP 8500 Shuts down after a few hours

Hi David,
Try the firmware update for your printer released by HP. Click on the link below and select the Operating system from the list.
Click on + on Firmware Update. Download and Install.
Download Firmware Update

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What to do when you lose your ID and have a print job running.

You send a print job to the printer and it asks for your user ID which you forgot or threw in the trash. Now the printer will not print, the job cannot be deleted and the computer will not cancel the job.

If the print job is not that important shut the printer down and remove the power cord for about 30 minutes. When you turn it back on the unit will reset and erase any print jobs. This is your easiest solution but only if you do not have to be concerned about the print job.

As far as the computer, you can reboot it also which will erase any print jobs.The unit may not reboot because it cannot shut down the print job. In this case it may require using control + alt+ delete (all at the same time) if any of the programs say that they cannot shut down. You will get the Windows Task Manager and will have to make a selection on the software you want to stop from running. Obviously it will be the print driver.
If you threw the ID into the trash and have not emptied the trash yet, open the trash icon and see if the user name is still there. This may save you some problems and you can retrieve it by moving it back to the original location by clicking on restore all items. This may restore more than you want but any unwanted files can be put back in the trashl

Thanks for using FixYa and for the great rating.


on Jul 31, 2010 | Printers & Copiers

1 Answer


Your question is kind of confusing. From what I get is that your printer is saying to not shut it down by unplugging it or breaker switch? If that's the case simply hold the power button till it shuts down (if it doesn't shut off after 5 seconds release and it should shut down).

If the message is saying do not shut it down at all, try and wait it out. It could be loading drivers or saving data etc etc.

Another problem it that you could have print jobs waiting and shutting down could corrupt data. Try and look at the bottom right of your computer screen and find a printer icon. From there you should be able to right click and disable pending print jobs etc etc.

Hope This helps!

Feb 19, 2011 | Printers & Copiers

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Can I pull up and print past history for faxes on my MFC-7420 ?

You can see your past history and can have its print if possible.

  • Insert your printer's USB cord into your computer's USB port.
  • Open your printer as a program by double clicking its icon that is located on your desktop (PC) or dashboard (Mac). This icon will pop up when your computer recognizes your printer via the USB cord.
  • Select the "Jobs" pull-down menu at the top of your screen while in your printer application.
  • Choose "Show Completed Jobs" from the "Jobs" pull-down menu
  • View every printer job completed or canceled.

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My ip4300 keeps printing the same page over and over again. There's nothing in the print Q, but no matter what new job I send to the printer it prints the same old page. Is there a way to reset the printer...

Have you rebooted your computer? The printer's memory is very limited -- certainly not enough to hold an entire page. Your computer feeds the printer a line at a time, so it would seem that your computer's print spooler is 'stuck' on that print job. Try shutting the computer down completely, then restarting and see if that print job clears out.

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My printer has a job waiting that I can't cancel. I've tried everything including turning off the printer to erase the memory, and completely restarting my computer. Nothing will delete this print job

your job is stuck in the printer que, to cancel this go to control panel, open printer and other, right click on the printer icon, delete the job in que (are you sure you want to delete, yes)..........and you are done

May 10, 2009 | Printers & Copiers

1 Answer

Canon pixmaip4000

Delete Queued Print Job If a print job is corruptand does not print clearly, does not print at all or is preventingother queued jobs from printing, delete the queued job.
  1. On the Windows taskbar, double-click the printer icon located to the left of the time.


  2. At the Printer window, select the print job, under 'Document Name' column, to highlight it.

  3. From the 'Document' menu, select 'Cancel'.

  4. Repeat steps two and three to cancel another print job.

  5. Ifthe print job cannot be cancelled or will not stop printing, shut downthe compuer, disconnect the printer cable and then restart the computer.
    1. Close the Printer window.
    2. Shut down the computer.
    3. Disconnect the printer cable (USB or parallel cable).
    4. Restart the computer.
    5. If a message window appears asking to cancel printing, select 'Yes'.
    6. Verifythe printer icon no longer appears on the Windows taskbar. If the iconappears, double-click it and cancel the remaining print jobs asinstructed on steps two and three.
    7. After all print jobs have been cancelled, reconnect the cable to the printer and then try to print again.

  6. Ifthe print job does not complete, it may be necessary to disconnect theprinter cable, power off and on the printer and then reconnecting thecable.

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Reset Job on Workcentre 24

You need to also clear it from the computer. Open the printer properties on the pc to see if the job is still present. If so, cancel it.

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Printer is saying shut down after jobs are complete and it shuts down and will not start up

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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1 Answer

Printing blanks

Usually, the thing to do is turn off the printer, shut down your PC and then reboot. Just remember this has to be a cold shutdown, meaning completely off not just hibernating or in sleep mode. You may also want to shut down and then pull the plug on the PC. This flushes away the jobs left in RAM.

In Control Panel, Display, Screen Saver, Power settings is a setting for what happens when you press your power button. Check this setting to make it power off, not Hibernate, not Standby.

All of this is meant to flush out any odd ball print jobs locked into your print queue.

Once you successfully do this, your printer should resume to normal operation..

If not, *please* let me know so we can move on to the next step in a possibly long process of troubleshooting.


Jul 29, 2008 | Printers & Copiers

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