Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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Motokrzk k1 master reset button

I would like to reset my phone and start over because it is not acting right. Help

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  • oneredhot Jun 14, 2008

    Hello,

    I have a pink Motorola RAZR. My phone has not been working since Wednesday and I would like to try a master reset. The phone charges without a problem, however, if I press any key, the volume screen comes up and I can't get it to go away unless I shut it off. Currently, I'm under a contract with AT&T. Yesterday, I tried logging into my wireless account but was unable to because I can't remember my password. After answering the security questions I was infomed a password reset code would be sent to my phone. Problem is I can't read the message because my phone is not working. The only other option was to have the reset code sent by U.S. mail. Unbelievable! Thanks.


  • Anonymous Jun 28, 2008

    i don't know the master reset code for my phone

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Dear choyos

right then first things first, before performing the master reset make sure that all of your important phone numbers are backed up onto your sim card before you proceed with the master reset. All of your videos, sms messages, and pictures/ sounds should be backed up before you master reset the phone too.

Once you have backed up all of your imortant items from your phone, you should just be able to go into the master reset option within the phones' settings, this should be found within the general menu, and you can get to this by following your user manual.(further info provided below). Now as default (if your phone is yours from new) your master reset should be set to 0000 and you enter thisd from command prompt, if your reset is not 0000, then your password will definitely likely to be 1234, and as mentioned, you enter this when prompted to withn the phones reset menu.

Now, Should this be a problem\\

Posted on Apr 14, 2008

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Please remember after you finish all of this, you NEED to reboot your phone for everything to take effect. And only do this with a K1m, not a K1.
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Perform at your own risk!!! This will delete everything (contacts, pics, etc...), not just contacts!

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