Question about Office Equipment & Supplies
First off, this is NOT the Epson site and
Secondly, this site is a) not mine b) problems are solved by anyone passing through the Internet and c) you should be contacting the Retailer who sold you the unit (in the first place) or Epson in the second instance.
Epson Support page for this unit is located here (I presume from the information in your question, and who it is directed to, that you are from the USA?)
Have you plugged a known working phone into the phone plug to check that you have a live line (ie that there is a dial tone)? Have you tried the phone on the outlet end of the cable that you are trying to use. This will test that both the outlet and the cable are working.
I'm not being funny, often the simplest solution to a problem is overlooked.
Posted on Apr 14, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
Tips for a great answer:
Dec 12, 2012 | HP Photosmart C7180 All-In-One InkJet...
Oct 28, 2012 | HP Photosmart C7180 All-In-One InkJet...
If you have an answering machine connected to the same line as your fax:
To make sure the printer picks up
incoming faxes, set Auto Answer to On, and then set the printer to pick up
after a greater number of rings than the answering machine. For example, if the
answering machine picks up calls after four rings, then set the printer to pick
up after six rings. This way, the answering machine picks up calls first and
your voice calls are received. If the call is a fax, then the printer detects
the fax signal on the line and takes over the call.
If you have a voicemail feature associated to the same line as your fax:
Voice mail and fax can share the
same telephone line if you subscribe to a distinctive ring service offered by
your telephone company. This feature allows you to have multiple telephone
numbers on one telephone line. Each telephone number has a designated ring
pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know which telephone number was dialed, and
which device you should use to answer the call.
If you do not have distinctive ring
service, then set the printer to receive faxes manually (Auto Answer Off). This
setting lets you receive both voice calls and fax calls, but works best if you
use voice mail more often. You need to turn off voice mail whenever you are
expecting a fax.
I hope this helps.
Should you need further assistance, please contact Lexmark Technical Support Center.
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