Ceiling fan power (by 5 users)

I have the same problem.

I was told is the capacitor and it is not covered by the warranty because it is not considered part of the motor and it is pass the 1 yr. Can you say "Bad Customer Service"??? $12.95 to get a replacement. The cap has to have 4 wires (Purple, gray, orange and yellow). I got no other specs from them. I'll have to get it down myself to see if I can figure it out.

To get this info, I did the run around and HomeDepot gave me the number (800)283-6513. It is not from HamptonBay itself but from a Fan warranty company.

I think this is the last Hampton Bay fan that I will buy. Their is no way to contact them. Nothing in their website or owner's manual.

Good luck.

when fan is turned on; there is either a slight humming sound, or nothing.
Fan is about 9 years old; moderate use. Is motor warranted

Mine does the same thing but it is only about a year old.

MOTOR RUNS BUT BLADES DON'T SPIN.