The monitor information keeps popping up on thescreen.
It's the gray boxe that displays the model/ make, serial number, and manufactured date. Also, the menu (the button beneath the monitor next to the power button) keeps popping up also. I tried contacting Sony, and they don't have a solution. I also disconnected everything and restored my system to no avail. As I'm typing this, the pop ups are still happening.
I might just need a new monitor...anyone got input?
Under the menu options, there's Menu Lock. Switch it to "On". It worked for me. My menu button wasn't working, so to access the menu, I had to hold down the arrow up button and push the arrow down button till I got to the Menu Lock Option.
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Re: Menu pop ups
It will only be one of 2 things, neither easy to correct I am affraid.
The contacts behind the buttons have become faulty and are contacting as if they were being pressed by the buttons on the control panel. To check this is simple (well for me). You will need to open up the monitor and disconnect the front control panels cable. If the pop ups stop, theres your answer. It would then need to have another panel installed.
The internal eeprom has an issue and is detecting that you are pressing the menu buttons and so displaying the menu. This could be a simple case of residue or even lint in the circuit that is giving an incorrect reading that is then translated incorrectly by the eeprom.
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vijipakki, You or technician will need to look for bad capacitors (tops of them swollen) on the "switch-mode-power-supply" circuit board. What is correct model number of your unit and the "date of manufacture" from rear of unit?? click on "comment" to leave a reply. 12fixlouie
Under the menu options, there's Menu Lock. Switch it to "On". It worked
My menu button wasn't working, so to access the menu, I had to hold down
the arrow up button and push the arrow down button till I got to the
Menu Lock Option.
Not a solution but I am having the same problem. Besides this time, it says on my screen, and half of my screen is outlined by a blue box and it a bit darker than the other half. My Monitor buttons do not work either ... (Besides the turn on/off)