I was given a G85 that appears to be is great condition, but when I hooked it up to my new XP Pro computer, the computer does not see it and will not recognize it at all. I forced a manual install of the software but the computer still does not recognize it. I have tried sending test pages but nothing happens. Ideas?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If it copies ok, then the issue is either the way it is cabled to computer or the print driver software settings on pc.... How is it connected via USB? Check port and correct driver is in windows/control panel/printers. Reinstall.
Usually, it's the print cartridge. I recently installed a new black cartridge on a 6110 printer and it, too, was very faint in printing. It turned out to be "dried up", even though it was a new cartridge in a sealed bag (but purchased in 2005).
This problem depends on several things. Do you have the most compatible driver for your computer? Go to www.hp.com and check for driver downloads that will work best with your OS.
How fast is the document spooling to the printer? If there are alot of graphics in it, that takes time. What software are you using and how old is it? What condition is your USB cable in?
Once the printer receives the document, how fast is it printing? If it's having trouble gripping the paper, you may want to clean the rollers. I have had this model for 6 years and it still does a great job.
If you previously were using a parallel connection for the G85 you will need a USB cable.
If your laptop is running Vista the G85 will work as a printer, I do not think there is a scanner driver for Vista for the G85. The G85 print driver is built into VIsta, you only need to turn on the printer and install the USB to have the printer automatically installed.