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I bought a set so I could control my iPod with a remote...and it doesnt work...is there something else I can try?

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Try the channel of frequencys

Posted on Apr 13, 2008

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My remote doesn't work. I put in a new battery; still doesn't work. Bought a new one from Bose.com, new one doesn't work. Am I doing something wrong? Do I need to reprogram or reset the Sounddock?


Had the same problem. I resolved it by removing my iPod from the dock and unplugging the SoundDock. I waited a few seconds and plugged the SoundDock back in. I then placed my iPod back into the dock.


I played a song and tried to use the right/skip button to skip to the next song. At first it didn't work. Then, I held the right button down for a few seconds. After that, all buttons worked just fine.


I hope this works for you. In case it doesn't, here is what the user manual says:


• Remove your iPod from the dock, wait five seconds, then firmly reseat the iPod in the dock.
• Try the remote from a different location. If it works there, check for interference from bright room lights or sunlight. Wipe off the small lens on the front end of the remote with a clean, dry cloth.


• Make sure there is a clear pathway between the remote lens and your SoundDock system.


• Remove and reinsert the battery as shown on page 6.


• Replace the remote control battery as shown on page 6.

Apr 22, 2010 | Bose SoundDock® (Black) Docking Station...

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Bose Sound Dock remote control - only volume works


My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
None of the other buttons work.
If you've found a solution, please post it here.

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1 Answer

My wii remote cursor works fine until i get to the main menu of the new game i bought. the cursor doesnt show up. i tried hitting the remote and "bull whipping" it but its still not working.


make sure your wii controller is properly configured, go to your wii system settings and make sure all the settings are correct and your controller is properly configured. Your proximity to tho sensor bar also plays a role in this, dont get too close :)

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Does the new bose dock station charge the new ipod touch (32g)?


The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

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Look at the Box and the Manual! 3rd Generation is not supported by iH9! Clearly marked on the Manual.

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Apple Remote Control


To my knowledge the Apple Remote does not connect directly to any iPod (this might be different for the iPhone or iPod touch). You need to have the Apple Universal Dock to use the remote control.

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Remote won't control my 4th generation ipod nano


Hey I figured it out. When you bought the 4th generation ipod nano it came with it's own dock insert. It fits perfectly and fixes everything, including the remote issues. Now my only problem is I have a black ihome and a white insert :( Good luck!

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Check this remote on other set but samiler model and confirm that is some thing wrong with remote or set.

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Possibly your new equipment doesn't use IR (infared) as the media for the remote. I have used the pyramid and different versions of it for DirecTV/Dish and most everything else for years with no major problems. occasionally a unit will fail, but that happens. If the red light blinks on the "transmitter" (no antenna) it should indicate that it is receiving IR from the remote. The "receiver" (antenna) has to be oriented correctly in front of the unit to be controlled. I put the receiver no closer than 5' to the unit. The signal coming out is a cone shape and it's easier to aim the further away you are. As a test, you could try using the remote to control a stereo or something else, even a fan. If the remote has a led or a dark red plastic cap on the front end, it should be an IR unit.

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