Question about SanDisk Sansa Clip MP3 Player

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Battery can't charge

How to fix my sandisk mp3 2mg for everytime I charge it, it appeared full already but when I disconnect it, it was'nt charging and my unit still in low battery? please help. I cant' use my mp3 anymore for it's low battery.

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  • 7 more comments 
  • Anonymous Apr 14, 2008

    Repeatedly recharged battery. Claims full charge, but won't hold more than a day even if not played.

  • Anonymous Apr 15, 2008

    Yes, at first my screen froze and when I corrected that problem my MP3 player fails to take a charge. What should I do?

  • KRMAXX Apr 15, 2008

    I'm experiencing the same problem. It's interesting that we're all having the same problem at the same time. It indicates charging but after hours of charging, I unplug and the low battery indicator is on and I lose power. VERY FRUSTRATING.

  • Anonymous May 11, 2008

    it won't charge up fully it works for like four minutes and then turns off.

    I try to charge charge it over night and in the morning its only charged for four minutes.


  • mamouaka Jun 03, 2008

    KEEPS SAYING LOW BATTERY. HOW DO I CHARGE IT

  • jillm Jun 04, 2008

    Battery will not hold a charge

  • jlb123 Jun 25, 2008

    Battery will charge completely on computer and then will be dead within a few minutes even if it is not in use. I have only used it a couple of months. My wife has the same one in red and doesn't have a problem. It is a 2GB

  • weeno16 Jun 26, 2008

    when i plug my sansa sandisk 2gb mp3 up it charges up but when i take it off nothing shows it also won't appear on my computer

  • sdfairley Dec 27, 2008

    my mp3 seems to be charged, i have charged it all day and when i disconnected it, it would not power on at all

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  • Master
  • 8,596 Answers

You all need to get the latest firmware upgrade from Sansa's website.

Posted on Apr 21, 2008

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1 Answer

Change battery sansa ciip


If the MP3 player battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced. Rechargeable batteries will fail if stored in a discharged state for long periods.

Apr 13, 2013 | SanDisk Sansa Clip MP3 Player

1 Answer

If i plug my player to pc it shows charging and full charge but if i disconnect it will appear lowbat in the screen. and my pc doesn't dettect my unit


Try turning off the player and then back on again. The battery status should update and show full charge. Restart your PC and reconnect the player and it should appear again.
Simply pulling out the USB cable can cause a communication error, so it's always best to use the 'Eject USB device' option. When you want to disconnect, the player will be listed as an external hard drive when you open up 'My Computer', right click on the drive and select 'Eject'.

Jun 13, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Doesn't hold a charge


Again as above your battery may need replacing see if its still under warrenty

May 22, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

How do i charge my sansa mp3?


  • Step 1:Plug the appropriate end of the USB link cable that came with your SanDisk MP3 player into the MP3 player itself. The port for this cable can be found on the right side of most models of SanDisk MP3 players.
  • Step 2:Plug the other end of the USB link cable into a free USB port on your computer. This will effectively connect your SanDisk MP3 player to your computer.
  • Step 3:Turn your computer on. This will cause your SanDisk MP3 player to automatically begin drawing power from the computer and charging its battery. On the screen, an indicator light will flash yellow while the player is charging.
  • Step 4:Disconnect the cable from both your MP3 player and your computer when the device has finished charging. You will be able to tell when the charge is complete when the indicator light that previously was flashing yellow appears as solid green.
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    I don't have directions for my daughter's Scandisk MP3 player. I am trying to charge the battery while connected to my computer. It says connected but does not charge. What do I do to have it start...


    M240 doesnt support charging batteries...you have to replace the battery everytime it runs out. It uses one AAA size battery and can be replaced by opening the cover at the back of the player.

    Sep 05, 2009 | SanDisk Sansa m240 MP3 Player

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    My mp3 sansa won't turn on or charge.


    If it freezes up, wont charge or just wont turn on... slide the power button up for 15-20 seconds then turn it on. That should work everytime. good luck

    Aug 13, 2009 | SanDisk Sansa e250 MP3 Player

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    Sansa clip pc charging problem


    I'm not sure exactly what the problem is but it sounds like it could be faulty or old battery, they can sometimes stop taking a charge. Are you sure it needs to be charged? some devices detect if they need to be charged and dont allow it to be charged if it is already full.

    Jul 23, 2009 | SanDisk Sansa Clip MP3 Player

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    Charging SanDisk Sansa


    Go ahead and do this, in case the DB is corrupted:
    Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
    Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

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    Sansa c240 battery issue


    Does it indicate that it is fully charged? If it does, I would return it or have it replaced. You have a 1 year warranty from SanDisk. SanDisk Technical Support 1-866-726-3475 If not, try using a different USB port on the computer, preferably one in the back. Best of Luck.

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    Help me please! My mp3 player shut off.


    press the power button for 15 seconds and let go. leave it plugged in the battery should be charging.

    Dec 27, 2006 | SanDisk Sansa e250 MP3 Player

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