How to fix my sandisk mp3 2mg for everytime I charge it, it appeared full already but when I disconnect it, it was'nt charging and my unit still in low battery? please help. I cant' use my mp3 anymore for it's low battery.
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If the MP3 player battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced. Rechargeable batteries will fail if stored in a discharged state for long periods.
Try turning off the player and then back on again. The battery status should update and show full charge.
Restart your PC and reconnect the player and it should appear again.
Simply pulling out the USB cable can cause a communication error, so it's always best to use the 'Eject USB device' option. When you want to disconnect, the player will be listed as an external hard drive when you open up 'My Computer', right click on the drive and select 'Eject'.
Step 1:Plug the appropriate end of the USB link cable that came with your SanDisk MP3 player into the MP3 player itself. The port for this cable can be found on the right side of most models of SanDisk MP3 players.
Step 2:Plug the other end of the USB link cable into a free USB port on your computer. This will effectively connect your SanDisk MP3 player to your computer.
Step 3:Turn your computer on. This will cause your SanDisk MP3 player to automatically begin drawing power from the computer and charging its battery. On the screen, an indicator light will flash yellow while the player is charging.
Step 4:Disconnect the cable from both your MP3 player and your computer when the device has finished charging. You will be able to tell when the charge is complete when the indicator light that previously was flashing yellow appears as solid green.
I'm not sure exactly what the problem is but it sounds like it could be faulty or old battery, they can sometimes stop taking a charge. Are you sure it needs to be charged? some devices detect if they need to be charged and dont allow it to be charged if it is already full.
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
Does it indicate that it is fully charged? If it does, I would return it or have it replaced. You have a 1 year warranty from SanDisk.
SanDisk Technical Support 1-866-726-3475
If not, try using a different USB port on the computer, preferably one in the back.
Best of Luck.