Question about Motu 896HD

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Not receiving a signal through headphones (unable to record!)

Hello everyone, 
I was hoping someone might have a solution to the problem why I am unable to receive a signal through the headphone jack. (I have tested and tried multiple) and various headphones as well.
The motu works fine other wise I have  a great signal sent out to my genelecs.
I have multiple quarter inch jacks as well...I am not sure what to do.
Thank you all for your time!  ~ Michael

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  • Anonymous Sep 15, 2008

    Aha! Just called MOTU and just as I had suspected - it's operator error.

    You need to assign each track to phones out (in the tracks window)

    (You can assign them to a bus and send the bus to the phones out if you're going back and forth between mains & phones, while tracking audio)

    Then - set the switch on the 896 to phones only - this sets the mains out to 0 db - adjust your Genelecs accordingly, then the volume control will control the phones volume only.

    Thanks MOTU tech support!

  • Anonymous Mar 27, 2009

    niether do mine.



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Aha, I found the problem - just as I suspected - operator error.
You need to assign each audio track to Phones 1-2 in the tracks window.
If you have multiple tracks you want to send only to the phones - say your tracking and have to go back and forth between the mains and phones - bus all audio to an aux track, then you can use the output assignment on the aux track to go back and forth from phones to mains.
Flipping the Main Out switch on the 896 to phones only sends the output still to the main out and phone - the difference being that now the output to the mains is set to 0 db and the volume control controls the phone volume only.
I wish the switch just turned the mains off - seems that would have been more useful, and intuitive.
My dynaudios clip at -10, and all pad settings with the 896 set to Phones only. I guess I won't be using that switch.
Thanks MOTU tech support!

Posted on Sep 15, 2008


I'm betting it's a firmware bug.
Mine doesn't work either.
It does work with i-tunes though. Not with DP6.
A real drag with powered monitors.

Posted on Sep 15, 2008

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Did you fix this problem?Mine don't work either?

Posted on Jul 30, 2008

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Posted on Jan 02, 2017

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