Question about Xerox Phaser 8550DX Laser Printer

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Phaser 8550 cyan doesn't print

Phaser 8550 no error messages working normally except cyan does not print at all.Have tried reinserting ink...no luck.

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If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

Posted on Apr 13, 2008

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Even when all properties are set to 'black & white' our Phaser 8550 won't print without all ink colours LOADED. How do I bypass this need so we only need/use black ink?


Only loading black ink and printing monochrome only is not an option on this machine. It must have color cubes installed to keep printhead purged and operating normally.

Sep 03, 2013 | Xerox Phaser 8560DN Laser Printer

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Xerox phaser 8500 error code 09, 038, 46:4597


Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

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Aug 11, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 6200DP says its out of ink (black and cyan) but there is still plenty of ink --- if the supplies usage page is full of dark color, why wont it print anything else?


You may need to go into the printer configurations menu and reset the toner levels. I have seen this option on my 8550 when I had to replace the toners.

Give that a try to see if it'll work.

Aug 11, 2011 | Xerox Phaser 8560DN Laser Printer

2 Answers

09,035.43:46672 this is an error message i get on my xerox phaser 8560... can you tell me what it means?


If after following mariolands advice the problem continues, you will need to replace the ink loader, for the 8560 ,the part number is 133K27771. Here is a video that will show you how. The video also covers the 8400, 8500, and 8550. Though the part numbers are different the procedure is the same. ">

Jan 30, 2011 | Xerox Phaser 8560DN Laser Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox error code 09,038.46:350??


Hi. The error code you are referencing is referring to Black Ink Stick Count Failure.
  1. Make sure you are using Phaser 8500 ink sticks
  2. Make sure the ink sticks slide properly
  3. Remove any broken or partial ink sticks from the ink-loading bin
If the fault code is still displayed you will need to contact support to schedule a service call.

Please check out the online support at www.xerox.com\support

Oct 24, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8550 . what does printer error code 09,005.40:78005 mean?


9,0XX.xx Errors - Ink Loader Faults. Try switching the ink loader.

Jul 08, 2009 | Xerox Phaser 8550/DP Thermal Printer

1 Answer

XEROX 8550 DP ERROR Message 09,035,43; 10192


That is a cyan, ( blue) ink stick fault. What is happening is that the cyan ink sticks are not advancing down the ink loader properly.
Open the area where you load the ink and you probably have a cracked, twisted or otherwise stuck ink stick, the code you are reporting specifically refers to the cyan sticks. If you have to remove them, take a screw, a drywall screw is best, and twist it into the sticks and slide it back and out, then replace them or add new ones. But thats your problem.

Oct 29, 2008 | Xerox Phaser 8500/DN Printer

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XEROX 8550 DP ERROR


when are you getting this error message?

Oct 28, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Error code 09,038,46:21303


When you service a Phaser 8500 or 8550 printer for:
· a persistent Ink Out message
· 9,035.43 Cyan Ink Stick Count Fault
· 9,036.44 Magenta Ink Stick Count Fault
· 9,037.45 Yellow Ink Stick Count Fault
· 9,038.46 Black Ink Stick Count Fault
Test the Ink Out Sensors for proper operation.
Inspect the Ink Sticks.

Apr 09, 2008 | Xerox Phaser 8500/DN Printer

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