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I need help getting printer set up because i don't have the disc to help me.

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Hello mary
if you can post make /model of printer
i/someone can post a link for the req driver .

riz.

Posted on Apr 13, 2008

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My printer, freshly installed on my computer, keeps giving me the error for "Load Cassette A4" anytime I print something. I have letter-sized paper in the printer. How do I correct this? Also, it...


You don't specify the printer model, don't specify the operating system... How can we help you, if you don't help us understand your problem?...

Vaguely (as I don't have any details from you) you need to check the default print settings. In Windows they are located in the printer folder options and in the printer driver settings, and have to be both changed to be sure.

Also you might have documents formatted for A4 paper.
Some printers in their settings have an option to automatically substitute A4 for Letter and vice versa, might be worth to find this setting and enable it.

Please come back and leave a rating/testimonial if helped or post a comment for further assistance.
Thank you for using FixYa, the community-based help site :)

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Look in teh Drivers and Software section on the HP website for that printer and you should be able to download both the User manual and the Installation disc and drivers. www.hp.com

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You don't need the disc to start using your printer. Go here

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You aren' t telling us what OS you are using .
Under Wondows 7 , go to Start \ Devices and printers .
Under W XP , go to start \ Settings \ Printers and faxes .
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Hi,
I believe you have yet installed the printer driver.
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First get the printer ready to hook up but do not hook it up. Second boot up your computer and insert the disc that came with the printer, once the disc is in it will pop up a window, something in the window will say something about setup or install, click on that and follow the step by step installation instructions, at a halfway point through this couple of minute installation, the installation will ask you to hook up the printer, which you should do, and finish the installation, then reboot the computer and you should be ok to take out the disc and finish.

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