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Posted on Apr 13, 2008
Answered by a Fixya Expert

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My iPod froze, and says it is recovery mode.

My 30GB iPod froze and I tried to restore it. After successful restoration it states iTunes says my iPod is still in recovery mode and must be restored. I have restored it several times, but all I get is a black screen with the apple on it. When I plug it in, it charges, but I cannot load music onto it or listen to music.

  • Rabbit00 Jun 06, 2008

    This has been going on for about 5 months...Iv done about one million things,including the regsvr32 fix. Amongst others. And i've successfully restored the iPod 3 times...But EVERY TIME I turn it on, I get the same message. A white screen with Saying please connect tour ipod to Itunes and restore. Its in 4 diff languages. And as I said,I did many things and got it restored 3 times and that still comes up. The other 999,997 times I got error 1418 =(
    Help please?


  • Anonymous May 11, 2010

    MY IPOD IS STILL IN RECOVEREY MODE. I TRIED PRESSING THE MENU AND RESET BUTTON BUT IT COULD NOT WORK,I ALSO TRIED TOGGLING AND HOLDING THE ON\OFF SWITCH BUT IT ALSO DID NOT WORK.. IT CANNOT BE SCANNED ON MY PC BCOZ IT CANNOT REBOOT

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2 Answers

A

Anonymous

I have the same issue..I tried resetting the ipon as you suggested but still the same error everytime it starts up stating that a restore is needed...

Ekse

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  • Apple Master 13,435 Answers
  • Posted on May 16, 2008
Ekse
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Try a reset

To reset your iPod:

  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
My iPod froze, and says it is recovery mode. - c39c941.png
Tip:
  • If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
  • If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep

Is it still in recovery mode?

  • Ekse Jun 01, 2008

    Hello,



    This thread has gone 7 days or more without a response. Please close the thread with a “FixYa” or “Helpful” rating.



    If the issue is not resolved, please post back with latest developments, what steps you took, etc. and I will assist you further as best I can.



    Thank you.

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Related Questions:

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How do you undisable an ipod

Place the iPod in Recovery mode and then restore via iTunes on your computer. If not successful, place the iPod in DFU mode and then restore.
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Recovery mode with out using the power button

An iPod Touch's "Recovery Mode" is for alleviating major operating system issues.
Recovery Mode rolls back your iPod's operating system, stripping problematic updates and downloads from the unit.
The goal of this total system recovery is to revert the iPod to a stable, usable version.
Before you use Recovery Mode, exhaust other troubleshooting methods.
In some cases, Recovery Mode is triggered automatically after a failed system update or system restore.
When it goes into Recovery Mode automatically, you cannot use your iPod until you complete the recovery process.
You can get your iPod Touch out of Recovery Mode using Apple's free iTunes software.

Turn on your computer and open iTunes.
If you are prompted to download any new iTunes updates, install the updates before proceeding.
Plug an iPod USB cable into your computer.
Do not plug the other end into your iPod Touch yet.

Turn off your iPod Touch. If the iPod Touch is already shut down, skip this step.
Press and hold the Home button on your iPod Touch, and plug the other end of the USB cable into your iPod Touch.
Release the Home button after you see a white USB icon and the iTunes logo appear on your iPod Touch's screen.
At this time, a pop-up should appear on your computer screen, explaining that the software has detected an iPod in Recovery Mode.
Click "OK."
Click on the iPod Touch from underneath the "Devices" heading on the left-hand side of your screen.
Click on the "Home" tab, and then click "Restore."
Once it's restored, your iPod Touch goes out of Recovery Mode and you can start using it again.
The restoration process takes a few minutes.
Do not disconnect your iPod Touch until a prompt appears, letting you know the system restored successfully.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
1helpful
2answers

Help please tell how to exit recovery mode

How to Fix an iPod Touch Stuck in Recovery Mode With a Free Program
An iPod Touch's "Recovery Mode" is for alleviating major operating system issues. Recovery Mode rolls back your iPod's operating system, stripping problematic updates and downloads from the unit. The goal of this total system recovery is to revert the iPod to a stable, usable version. Before you use Recovery Mode, exhaust other troubleshooting methods. In some cases, Recovery Mode is triggered automatically after a failed system update or system restore. When it goes into Recovery Mode automatically, you cannot use your iPod until you complete the recovery process. You can get your iPod Touch out of Recovery Mode using Apple's free iTunes software.

Things You'll Need
-Apple iTunes-USB cable


Instructions
1 Turn on your computer and open iTunes. If you are prompted to download any new iTunes updates, install the updates before proceeding.
2 Plug an iPod USB cable into your computer. Do not plug the other end into your iPod Touch yet.
3 Turn off your iPod Touch. If the iPod Touch is already shut down, skip this step.
4 Press and hold the Home button on your iPod Touch, and plug the other end of the USB cable into your iPod Touch.
5 Release the Home button after you see a white USB icon and the iTunes logo appear on your iPod Touch's screen. At this time, a pop-up should appear on your computer screen, explaining that the software has detected an iPod in Recovery Mode.
6 Click "OK."
7 Click on the iPod Touch from underneath the "Devices" heading on the left-hand side of your screen.
8 Click on the "Home" tab, and then click "Restore." Once it's restored, your iPod Touch goes out of Recovery Mode and you can start using it again. The restoration process takes a few minutes. Do not disconnect your iPod Touch until a prompt appears, letting you know the system restored successfully.
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I have a 5th generation iPod Doesn't Connect To Computer The Lights Not On On Ipod N Jus Showin That Message... "connect to your computer use itunes to restore connectez..."

Remember that the restore process deletes everything in your iPod-like your music, videos, photos...-. <br> 1. The first thing is to connect your iPod in recovery mode to the computer. Turn off you ipod. Before placing the iPod into recovery, you should verify that it is charged. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 8 seconds until the Apple logo appears. After the Apple logo appear, you can release the buttons. <br> 2. Connect the iPod to your computer; the screen on the iPod will change and display "Do not disconnect". <br>
3. Open itunes. Itunes will display a message of a device connected in recovery mode. It should ask you automatically to start the restore process. If not, select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows. At he right part, click on the Restore button. <br> 4. You will have 4 restore options, select restore option number 2. A progress bar will appear to indicate you the state of the restore process. When It finishes, disconnect the iPod and check if its shown on the computer again.
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2answers

IPod is disabled

First you need to read this page and follow the instructions on settings the touch into recovery mode

http://support.apple.com/kb/HT1808

ones in recovery mode you can remove the code by restoreing the ipod with itunes heres how


Restore

  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of iTunes.
  • 2. Open iTunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in iTunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time
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1answer

IPod Classic 30gb Restore Issues

listen in the ipod and if you hear click click click in some pattern
you may need a disk.
But try this anyway:
try and put the ipod in disk mode and find it in my computer.
right click on the ipod drive and format the drive.
then disconnect and put in disk mode again and mount to itunes.
and restore again
0helpful
1answer

APPLE IPOD 30GB

Hi all, Not to worry, Will provide the TS steps...

  1. Before placing the iPod into disk mode, you should verify that it is charged.
  2. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
  3. Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
  4. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
  5. Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"

Then follow these steps as well

If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.

Then follow this step as well:
  1. Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
  2. Download and install the latest version of iTunes if you do not already have it installed.
  3. Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
  4. After a few moments, your iPod will appear in the Source panel in iTunes.
  5. Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
  6. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software available.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software available.
  7. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
  8. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
    • Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    • Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
  9. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  10. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
0helpful
1answer

Ipod 30gb help

http://www.apple.com/itunes/

TRY HERE FOR THE LATEST VERSION OF ITUNES AND IT WILL HAVE THE LATEST DRIVERS FOR YOUR IPOD TOO.

ONCE YOU HAVE DOWNLOADED IT CONNECT YOUR IPOD AND ONCE IT IS RECOGNISED IN ITUNES GO TO THE OPTIONS FOR YOUR IPOD AND RESTORE IT FROM THERE
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1answer

Ipod hd problem

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

then plug in to your comp and use itunes to restore to factory settings Thats half of it, but...

These problems seem like you will need to go into disk mode,

Reset, then while the apple logo shows, hold play and centre, you will be in disk mode and should be able to use the HP format tool, then after a quick format, connect to iTunes to finish the process
http://docs.info.apple.com/article.html?artnum=304508
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