I have e280r since x-mas time. It has been working fine. However, starting a week ago, I couldn't download nor play anything from Overdrive to my e280r. It keeps saying something about I need to resynchronize the device. I only used it for downloading and listening files from Overdrive books. When I tried to transfer files from Overdrive, the error message saying "unable to transer the selected files because [Insert3] returned 0XC00D2772"
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Re: Can't download files from Overdrive files
Make sure that either your Rhapsody or Overdrive subscription is still good and resync all files in Windows Media Player.
If that fails, you'll have to start from scratch:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
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There two types of WMA file - protected and unprotected (also called "DRM-free" and "DRM-encrypted"). Some protected or encrypted WMA's may allow you to play back on your computer, but will not allow you to play those same files on an mp3 player. There are only two ways around your problem - one is expesnive, and one is illegal:
1) You can purchase additional rights on Overdrive to transfer your audiobooks to a "portable device" (by which, they include mp3 players).
2) You can download a program such as Tunebite to strip the Overdrive of it's DRM license, rendering the file of its protection (I would NOT reccomend this route).
The WMA files that you had that worked before were either unprotected, or were protected but had transfer rights.
Had the same problem
I fixed it on my e260. The solution: Drag and drop the mp3 file directly into your media player, skip the overdrive 'wizzard', you need to find the folder where the media is stored.
1. Double click on My Computer so that you can see it on your screen.
2. Turn the player off.
3. On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see the orange colour.
4. On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under "My Computer" called "16MB FORMAT". Once you see that icon you may release the Record button.
5. Double click the RHAPSODY-22.214.171.124 file you downloaded earlier and open it. You will need WinZIP or WINRAR to "unpack" it. Inside you will see a file named PP5022.mi4 drag this file onto the 16MB Format in My Computer mentioned before.
6. Double Click on the Sansa.rar and open it. Drag the Sansa.fmt file into the 16MB Format as well (this forces the device format and erase all data)
6. Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.
7. Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.