Question about Microsoft Windows XP Home Edition

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Explorer- IE Cannot load Webpages

Outlook Express is receiving emails - so the ISP is OK
when I try to load a webpage from either IE 7 or MOZ-Firefox,
get the error message; Cannot load webpages-

Have Reset all default settings,
utilized 'msconfig' to disable add-ons.
All other proerties checked out, still have browser errors
Restored previous setting, no help
Ran NETWORK DIAGNOSIS TOOL thru IE7
error said may problem may be the Firewall,
because could not connect to www.microsoft.com-
thru HTML, or FTP, checked ports also, no problems.
checked msdevmgmt- Device Manager-
for Network Adapter problems;
No problems there.
Need suggestion please.
<>

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  • 3 more comments 
  • technet Apr 14, 2008

    The only FIREWALL I had was Windows Security Center;



    I turned it on- off

    made no difference with the browsers;

    (We were still receiving emails)



    NO WEBPAGES.

  • technet Apr 14, 2008

    More info;

    Am running Virus scans,

    if no solution is available,

    I am ready to restore the entire O/S.

    (if needed).

  • technet Apr 17, 2008

    It is a WMI

    error message,

    says; either upgrade the O/S or restore, is what I found.


  • technet Apr 21, 2008

    It was a TROJAN-

    it sunk the browsers, until I restored the O/S

    or upgraded, wow.

    Thanks

  • Les Clayton May 11, 2010

    Thanks for a detailed question (I see so few on this site), but I still need to know - What was the result of investigating the Firewall?



    I suspect that IE is not Authorised to access the internet.

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  • 5 Answers

What are you using for connection? WIreless, Lan? Go to start, run, and type in cmd push enter. then type ipconfig, press enter. This should bring all of your network connections. If you are going through a router(Wether it be Belkin, linkysys, or some other brand), the default gateway is where your connection is going through. try to ping your default gateway first. You should get four responses. If you don't there is a connection issue. I have a few other suggestions, but try these first. I hope they help.

Posted on Apr 16, 2008

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