Question about Gateway 835GM (835GH) PC Desktop

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Downloads from email

When I download a picture that is enclosed in an email, (ie: I see it in the body of the letter) and I choose to right click and "save picture as..." I get the drop down menu with the box of file type choices. It used to have bmp, jpg, gif and ani or animated gif. Now it only allows me one choice and that is bmp. It is so aggrivating. I can't download as jpg and I can't download cute little animated gif files like I used to. I have searched and searched and cannot find a solution. I have checked everything in control panel. and looked under "Tools" in the tool bar. What can I do?? Linda

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  • LindaWeaver Apr 16, 2008

    Very helpful in that is specifically addresses the problem I have. But I have not truely been able to correct the problem even though I went to tools and then to options and did all the suggested changes. However one of the work arounds does allow me to download the picture as a jpg. I have not tested yet if I can download GIF or ani.

    Thaks so much for the information. I feel better knowing it is not my PCs problem but a microsoft problem. Perhaps one of these days they will actually fix it. Thanks again. Linda


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Microsoft knows of the issue and has a fix or work around, when the cache memory is full the options to save are limited.

Posted on Apr 13, 2008

  • Mark Williams
    Mark Williams Apr 16, 2008

    Free operating systems are great. Boot from a cd, plug in a flash drive to save settings, don't even need a hard drive.
    Linux welcomes people to hack in and fix bugs, Microsoft makes it illegal. I had to terminate a subscription to rhapsody because Media player 11 wants to sync and I am not using anything, so it takes me 5 minutes to cancel the sync just to hear music, now it is so integrated in the MP11 I can't use it either.


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