Question about Hotpoint WD62 Front Load Washer / Dryer

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Washer full of water?!

Hello,

we just washed some clothes and while it was washing it made loud noises as if something was somewhere in the way, afterwards we had to find out clothes soaked. the water was not pumped out of the machine, we washed our clothes again but no difference to the first wash, the mashine was full of water.

what can you advice?

Thanks Franzi & Elsie

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The most likely culprit here is a the pump, which may either be blocked, or broken.

You should be able to get access to the inside of the pump through a small hatch on the front panel of the machine at floor level. Beware - as you open this, really quite a lot of water is going to come out, so you'll need tomething to catch it, and you may need to shut the cover a few times if your container fills up before the machine is empty.

Once you've got into this space, remove all the loose coins which have accumulated there. If you think you found enough to block the pump and stop it working, put things back together and see if the machine is fixed.

If not, turn off the cold water supply, and run the machine in tumble-dry mode for a few seconds at a time while watching the pump impeller (looks like little fan) in the back of this cavity.

If it doesn't start whizzing round of it's own accord every time, then you need a new pump motor. These are cheap, readily available on the net, and straightforward to fit.

If the pump appears to start and run OK, then check for kinks and blockages in the hose that goes from the drum down to the pump, and in the drain hose that goes from the pump out the back of the machine. Finally, make sure that where the drain hose plugs into the standpipe (of whatever fitting is used in your part of the world to connect to the domestic drains), air can get in freely.

A.

Posted on Apr 13, 2008

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