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Thomson dti 6300 freeview box will not come on just shows constant red/orange light flashing all the time, tried leaving power off etc....anyone know?

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  • rob02 May 27, 2008

    Having sane problem flashing orange.(thomson dti 6300-16)
    Tried removing harddrive still the same.
    Any body know where to find a circuit diagram, not user guide.


  • turbors Apr 20, 2009

    i also have a constant flashing amber light, i pushed the "on" button on the remote and the recorder just went to flashing amber light. There is no display output and i cannot see how to reboot the software assuming thats whats failed!

  • slaughterer Apr 24, 2009

    The box was working and then the picture went and there was a flashing amber/red light on the front. I have removed the disk drive no change and the fan has stopped could be part of the same problem

  • a1adz May 03, 2009

    box won't boot up

  • dave3695 May 04, 2009

    Thomson DTI 6300 what a load of junk. I wish t bought a different make .I believe the people who make these know they may last a year. You will get problems eg amber light,loss of recording,freezing,unable too switch off.We have all been conned.

  • gordyboy99 May 04, 2009

    amber light on all the time cant go into my recordings when light does go green or it cuts off and i have to wait about 1 hour just to watch tv

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What to do: if you have a solid amber light If the power light on the box will not change from solid Amber to solid Red then it is possible that a problem has occurred with the current in use software. Before attempting a fix, power the box off and on at the power socket and then wait at least 5 minutes for the solid RED lamp to appear.
If it still remains solid Amber and the box will not come out of standby to ON (Green light) then this can be corrected using the software revert procedure which is done using the box front panel buttons as follows:

1. Remove power to the unit by removing the power cable from the back of the box.

2. Wait 20 seconds and then restore the power cable while pressing the standby button repeatedly on the front panel of the box.

3. Release the standby button immediately when you see a lamp flash on the box's front display, and then immediately press the following front panel arrow buttons in this sequence:

- Menu
- OK

Note: you have to do this quickly and in sequence

4.The Orange light will flash and the STB will then reboot and should return with the previous version of software.

5. The box will now be running with the previous software version but it will automatically update with the latest version within approx 2 hours and you will be notified by message which will appear in the Message area within the Main Menu.

If you're still having problems please call 08444 159 159 and a member of the Technical Team will be happy to help.

Posted on May 06, 2009

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All thomson boxs are poorly constructed and ther is no real way to fix a dead one

Posted on Mar 05, 2010

Contact baco 9867406759

Posted on Oct 08, 2008

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1 Answer

After recording a programme last night on my thomson freeview box a flashing orange light came on. i have tried switching it off at the plug, but the flashing light is still there


Hi, a common problem with the thomson freeview boxes is capacitors leaking in the power supply, The ones that go usually are the two 1000uf capacitors. If any of the capacitors look deformed, ie the tops look domed in any way. I would change them , Handy if you know how to use a soldering iron. If you can use a soldering iron remember to put the new capacitor in the same way ( the wires are marked so you must put them in the same way round).
pete

Nov 27, 2010 | Thomson Televison & Video

1 Answer

Hi, Please can someone help? I can not find my manual for my Thomson DTI 6300 does anyone have the codes for a toshiba tv?


0538 0090 1538 0065 1319 0066 0100 0132 0744 0271 0247 0139 0225 0221 0648 1938 0039 0067 1194 1193 0748

These are the list of codes to try for your toshiba tv for connection to thomsoo dti 6300.

Hope i`ve helped

Dec 04, 2009 | Televison & Video

1 Answer

Thomson dti6300-16


You can still record all the freeview channels. What has happened is you've run out of room on your hard drive. First you must deselect all the top up channels;
menu > 'Setup' > 'Customise TUTV', and un-ticking all boxes releases space and produces a report of '100%' free for recording. The time available for recording depends on the size of the hard drive and amount of data saved in each recording and 15% of disc space is not counted. This is for software or programme information etc. and, even when not subscribed, ads from TUTV are downloaded to library. However they are replaced or removed automatically, and messages are deleted after a week.
Also delete all the recordings in the library you don't need anymore.

Oct 02, 2009 | RCA Thomson Digital Cable Modem (DCM305R)

1 Answer

Thomson dti6300-16 won't record freeview channels....


maybe a defragged hard drive follow this procedure:
1. Select Menu, Set-Up, Help.
2. Press the Green button on the remote control.
3. This shows the Advanced Information screen.
4. Now press the Blue button which will prompt you with a warning box.
5. Now press the Green button if you wish to proceed.
6. The DTR will take around a minute to complete the reformat, and will then automatically restart itself.
Next do a channel rescan.

Oct 02, 2009 | Arris DCT2608

1 Answer

Thompson DTI 6300 16 Red light all the time


hi

The solution has been listed as a Samsung recorder rather than the Thomson listed above


regards

manby

May 18, 2009 | Samsung HDTV Digital Terrestrial Receiver

2 Answers

Thomson DTI6300-16, The amber light constantly flashes, no red or amber lights appear! any help/advise would be welcome


Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
Only Thomson DTi6300 boxes have been affected. If you have been experiencing problems of this nature first of all try switching your box off at the wall and leave for twenty seconds. If this does not work, please try the following procedure.
  
Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
4.       Your box should then show the amber light with the green light flashing until the disk re-format has been completed which will take around 60 seconds. The box should return to a solid red light (standby) automatically. If after 2 minutes your box still does not display a solid red light, please repeat steps 1-4.
5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
6.       IMPORTANT: Once you have completed your channel scan, you will need to select option 5 from the Main Menu (Choose your channels) to re-select all those channel providers you would like Top Up TV to download shows from.
 
We?re really sorry if you have been affected by this issue and greatly regret any inconvenience this may have caused.

May 04, 2009 | Televison & Video

1 Answer

My thomson dti 6300 250gb free view box wont turn on


Emailed Topuptv and got this reply

Dear Sir/Madam,



Thank you for contacting Top Up TV.



Please note that we are currently aware of an issue affecting some Thomson DTi6300 boxes.

If your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


Step 1: Power cycle
First of all, remove the power to the box and wait 20 seconds before restoring power.
Wait while the box tries to restart and allow 2 -3 minutes for this to complete.
Try this at least twice.
If it doesn't go to the solid green light then proceed to the next step.


Step 2: Front Panel Reset

Note: This procedure will unfortunately cause you to lose all of the recordings that you have stored on the box. You will need to be able access the back of the DTR and the front panel buttons

1. Remove power to the unit by removing the power cable from the back of the DTR.
2. Wait 20 seconds and restore the power cable while holding in the standby/power on button on the front panel of the DTR.
3. Release the standby button immediately you see a light 'blip' on the DTR front display and then immediately press the following front panel arrow buttons in sequence Up>Down>Left>Right
4.The DTR will now show the Orange LED with the Green LED flashing until the format has been completed in about 60 seconds. The DTR will return to ON automatically.
5. If requested, perform a channel scan to complete the operation.


We apologise for any inconvenience caused. Our Customer Services department can also be contacted on 08444 159 159. However, please note that we are currently experiencing high call volumes and so may not be able to answer your call as quickly as we would like.

Kind Regards,
Richard

May 04, 2009 | Televison & Video

2 Answers

Thomson DT!6300-16 has stopped working


Usually to fix most odd problems on the Thomson digi box you should do a hard disk format every couple of months, select menu, setup, help,
press green button on remote
this shows advanced menu, press blue button, warning should show,
press green button to proceed
takes about 2mins you lose all recorded programs

If the problem is the box stays at red, and won't switch on,
pull the mains plug wait a few secs then push and hold the the standby
button on the main box (not remote) then insert mains plug, as soon as the
red light flashes release the standby button and very quickly press
menu and OK in that order, don't hang about, it has to be done very quickly
I had to do it several times before I got it right, this loads a preloaded firmware
and the box will come alive again the box will upload new firmware in a couple of hours.

good luck from Ron.........

Dec 04, 2008 | DTK PRM-0031I Motherboard

1 Answer

User manual needed


remove power at plug socket
when you plug power back in start to repeatedly press the standby button on the front of the box
when this causes the orange light to stop flashing press the buttons up, down, left, right
(these buttons are on the front of the box not the remote)

this causes the hard drive to reset itself
WARNING
this will cause the box to completely reformat meaning you will loose all data recorded

but after this reset the box will work as new

Dec 01, 2008 | Arris DCT2608

8 Answers

Thomson DTI6300-16 digital TV recorder frozen, red light on constantly, no resposnse to any commands. I think it needs a factory reset - how do I do this?


Try Resetting the box to its factory setting:
  • Menu > Setup > Help
  • Then press the Green Button (Even though it doesn't show as an option)
  • Then press the Red button for a full reset
Warning: You will lose all data on the Hard Disk!

I did this when mine wouldn't record anything and dumped all my pre-recorded programs.
Worked a treat.

Jul 20, 2008 | Televison & Video

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