Question about HP 640 Inkjet Fax Machine

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Phone works fax won't

I can call out on the telephone on the fax, but it won't send or receive. I just bought it last week, after the other one I had quit working. When I first set it up, it worked and now it is doing what the other one did. When someone tries to send me a fax, the phone just dings, not a regular ring, and the fax never comes. same problem - did you ever resolve?

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  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Is your phone line DSL?

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My fax not recieve faxes.

Posted on Dec 10, 2008

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I've been trying to send a fax to an office in Sri Lanka for several days now, but it won't go. We are getting a Comm Error 388 in the fax error report. The unusual thing is we are able to send fax...


inernational fax calls quite often do not work on digitized phone lines or via satellite. You cannot fix that. maybe your fax has a "fallback 4800 bps" setting that might be helpful.

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How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
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  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

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We have the Brother Intellifax 4100E. It was working fine up until last week. Then it started not receiving faxes. We can copy, and send faxes, and receive the confirmation. I have checked the mode button...


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Take the line out of the fax and put it in a telephone,if u hear a dail tone its the fax and if not its the phone line!I am allmost sure there are fuses on the fax board that can be bridged!Good Luck!

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Most likely the telephone line seems to have nise/disturbances and the machine must be getting communication errors.
Please get the phone line checked  from tel company

happy faxing

omnipresent

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