Question about Office Equipment & Supplies

3 Answers

I have C5100(HP Photosmart All-in-One) which I bought Mar 2007 in Japan. Now some of ink cartrige are empty then I tried to find #177 which was instructed in manual, but in UK it is not sold and instead of 177, #363 is sold for C5100 series. (Description are made on Ink cartrige package).Then I bought 6 colours package with photocard by 30 GBP. The problem is that 363 is not accepted by C5100 and my son called 0870 010 4320 as HP support center,but unfortunately no one gave him understandable answer. Could you kindly advise us how we can use C5100 printer again and asap.

Posted by on

  • 3 more comments 
  • ffjj041336 Apr 13, 2008

    I bought and tried #363 of all of 6 colours, but they were not accepted by C5100 because it is Japanese spec then only 177 is available.
    I understand the hardware need to change its setup to UK's to use #363, but I don't know how. This is my problem.

  • ffjj041336 Apr 13, 2008

    363 Series For HP Photo Packs
    HP CB279E...Black
    HP CB282E...Yellow
    HP CB283E...light blue
    HP CB280E...Sian
    HP CB284E...Pink
    HP CB281E...Red

  • ffjj041336 Apr 13, 2008

    Setup change (from Japanese to UK) should be done by and with hardware, but I won't be at home in daytime of weekday so that I ask you to give us solution. Your help by e-mail is very appreciated.

  • ffjj041336 Apr 13, 2008

    You recommend me to call free toll phone service, then the fee (GBP 9.xx) won't be deducted for this correspondence, will it?

  • ffjj041336 Apr 13, 2008

    I'll try to uninstall and install again. Will keep you informing how it is going

×

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 652 Answers

See in printer manual there must be some campatible serise for cartridge. Or from printer properties/Mentinace you can find the supported serise.

Anyway I can't find your Printer Model i.e. C5100, here is a diagnotic software from HP for C5100 serise (but its for C5150)
Download and try if its work with your printer, Or try to find on HP

Thanks
Iqbal

Posted on Apr 13, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers

Hi,

The best solution is to call up HP people again.They can only help you to get out of this situation.

Posted on Apr 13, 2008

  • Priya darshan Apr 13, 2008

    You mean that you want the drivers?try uninstalling and then reinstalling the drivers.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

    Sergeant:

    An expert that has over 500 points.

  • Master
  • 460 Answers

Its simple sir, u can get a refill ink of 3 colours for it.

Posted on Apr 13, 2008

  • Mohamed Ismail
    Mohamed Ismail Apr 13, 2008

    Also can u tell us what is that 6 cokours package that u have purchased..?



    Thankyou

  • Mohamed Ismail
    Mohamed Ismail Apr 13, 2008

    Call the toll free once again and get the settings.



    Thankyou

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I just replaced the cartriges in my photosmart C6180 after it was in storage for months. The error I get is 0xc18a0408 which is an ink system failure. How do I fix this so that I can print again?


hi

go to this link and read the informationed about ink cartridge . after a while the ink dries up and needs to be replaced, as well the printhead may need attention (possible replacement)
if you need (extra information) some part numbers to order , see inofrmation below .


C9087-60023 Service station assembly - For conditioning the ink cartridges when the carriage is in its home position

C9087-60008 Ink delivery system assembly - For the Photosmart C7100/C6280/C5100 All-in-One printer series

cartridges = http://h20141.www2.hp.com/Hpparts/Search_Results.aspx?mscssid=0938C619D0FD4908A7A1F4891CAB246F&SearchIn=Product


manual = http://h10032.www1.hp.com/ctg/Manual/c00753187.pdf

hope this helps -- if it does, would you please rate my service to you

Nov 14, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I recently bought an HP Photosmart 325 on eBay and my prints are very green"ish". The ink level is 66% and the print setting is on "Best". I am using the HP photo paper and have done the clean and align...


the reason for the green is that your red cartrige is not working to its full extent this could be one of two things. 1 your red is empty 2 the filter on the red is jammed. your best solution is to buy another set of inks and youl find it works fine.

Aug 02, 2010 | HP Photosmart 325 InkJet Printer

1 Answer

How do I check my ink levels?


Check and download the utility from vendor site to check the ink levels.

Dec 03, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have a Hp photoshop 3210 printer ink cartrage error empty or


I installed new cartriges, but my printer keeps giving me an error msg, Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: Oxc18a0206. What do I do now?

Nov 06, 2009 | HP Photosmart 3210 Printer

1 Answer

I have lost my ink level viewer. Hp Photosmart c5100 series. It used to show everytime I printed but now it is not there and I can't seem to recall it.


Did you install non-authentic HP cartridges? It doesn't like that and witholds information as punishment.
Try putting the following address into your web browser:
http://192.168.1.6/
this brings up my ink levels. However, I don't understand these things and you may need your own individual printer specific code.

May 11, 2009 | HP Photosmart C5180 All-In-One InkJet...

3 Answers

Printer set up to use ink cartridge 177. Need to change to 363.


Hello, I bought my printer from my home country to USA. The ink cartridege HP 177 is not available in USA and I tried HP 02 but it did not work with it.,....

How to find a solution for this problem.

Mar 02, 2009 | HP Photosmart 3310 Printer

1 Answer

HP Photosmart C5180 In Cartriges Empty


uninstall the software and reload it it will mostly fix your problem.
if still the problem presists .
feel free for further assistance.
thanks

Nov 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

How can I print Black only?


Hi

HP Inkjet printers work only if both the cartridges have ink unlike HP Laserjet printers.
If you want the printer to print only in black, Follow the steps

Start --->Control panel -- >Printers and faxes ---->Right click on the printer icon (HP c5100) select printing preferences.
Under printing prefences there u will see an option to print with black or print in gray scale.

Note:HP Inkjet printers like Photosmart C5180 will work only both the cartridges have ink.

Thanks
Riz

Jul 26, 2008 | HP Photosmart C5180 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

284 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

70387 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...