Question about Microsoft Xbox 360 Controller

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Wireless controller issue

Recently my 360 controller is unable to turn on. I've tried many different battery packs, but they don't work, and I know the battery packs (rechargeable or otherwise) are fine because they work in other controllers.

Normally I'd declare the controller dead and buried, but I've found when I connect a play and charge cord to the controller and to my console, it will turn on. But it will only turn on. It can't sync with the console and it also doesn't charge whatever battery happens to be connected at the time.

Any ideas? Is the controller a goner?

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  • 22 Answers

The fact that the controller is not syncing to your console even when connected via the Play and Charge cable leads me to believe that your controller is more or less "a goner". The wireless controllers should automatically sync with the console when plugged in via the cable, so since yours doesn't sync I would guess there is something wrong with the IC chip inside and somehow something got corrupted.

Out of curiosity, when you plug in the cable how can you tell the controller is on if it doesn't sync? Do the lights continuously spin around in a circle? Do they just flash? Does quadrant 1 light up like normal but pressing buttons on the controller doesn't do anything?

Posted on Apr 15, 2008

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1 Answer

Why will my xbox 360 wireless controller not turn on


1. try actual batteries vs rechargeable pack (perhaps all your rechargeables are done).

2. open controller (see you tube instructions), check Button is intact, check power button connections on motherboard, check battery connectors to motherboard.

3. have controller serviced.

Sep 06, 2014 | Microsoft Xbox 360 Console

1 Answer

Ho w to fix x box from controller to x box is really slow how to make it normal


Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
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  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
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  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.
Connect a wired Xbox controller
5fb17f50-7448-45d5-a294-9ea90994f55b.png?v=1#controller-wired-m-m.png Plug the Xbox 360 Wired Controller into a USB port on the Xbox 360 console. There are two USB ports on the front of the console. To disconnect the controller, pull on the connector, not the cable.
cbe46bf0-3a46-4d53-9d8c-6697aa57622a.png?v=1#controller-cable-release-m-m.png The cable on the Xbox 360 Wired Controller has an inline release. The inline release on the controller cable is a safety feature designed to reduce the chance of the Xbox 360 console falling if the cable is pulled.
Wireless controller troubleshooting
If your wireless controller disconnects or cannot connect to your console, see Xbox 360 Wireless Controller disconnects or can't connect.
If your wireless controller does not turn on or loses power, try the following solutions:
Solution 1: Replace the batteries
Insert a new set of AA alkaline batteries into the Xbox 360 Wireless Controller, and then try to turn it on.
Solution 2: Try a different battery pack
If you have another Xbox 360 Wireless Controller, take the battery pack off that controller and attach it to your controller. Then try to turn your controller on.
If your controller works with the different battery pack, your original battery pack might be defective. If your controller is under warranty, you can order a replacement battery pack from Xbox Support . See the Assistance section at the bottom of this page for more information.
If your controller is out of warranty, you can buy a new battery pack from a retail store.
Solution 3: Try a rechargeable battery packIf you or a friend has an Xbox 360 Rechargeable Battery Pack, attach that battery pack to your controller and try to use your controller. If your controller works with the rechargeable battery pack attached, you can buy a new battery pack from a retail store or order a replacement battery pack from Xbox Support. See the Assistance section at the bottom of this page for more information.

Feb 08, 2013 | Microsoft Xbox 360 Controller

1 Answer

I cant use my controler because the green part keeps bliking and wont turn on so i cant play my xbox 360


I had this exact same issue the other day. Changing the batteries did not work for me, but don't cross that off of the list quite yet. This worked for me:
1.) Pop the battery pack off of the controller. This is the only way you're going to be able to turn it off. Wait about 5 seconds and put the battery pack back into the controller.
2.) Turn on your X-Box with the power button ON THE CONSOLE. It should turn ON. If it doesn't, unplug the X-Box for 30 seconds, plug it back in, and try again.
3.) When your X-Box turns on, go ahead and hit the controller's power button. Things should function normally from this point forward.
Please let me know if this works for you!

Sep 30, 2011 | Microsoft Xbox 360 Controller

1 Answer

My 360 control won't turn on I ve switched battery pack and still won't turn on with brand new batteries


Are you batteries correctly inserted into the battery pack and fully charged?
Have you tried pressing the smaller "connect" button on the controller as well as the "connect" button on the console?

May 04, 2011 | Microsoft Video Game Consoles & Games

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My turbo controller wont connect to the cuztomizer


my new wirless turbo fire 2 controller with rumble will not connect to my xbox 360 console... i' ve tried syncing it several times as instructed but no go...
what am i doing wrong, it will not work with my xbox 360!

Feb 17, 2011 | Datel Xbox 360 Turbo Fire 2 Wireless...

2 Answers

X box controller keeps turning itself off - I have put new batteries in


Connection problems might be caused by one or more of the following factors:
  • Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
  • Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
  • Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

    Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
  • There are already four controllers connected to the console.
uparrow.gifBack to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack
  • Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
  • Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

    Collapse this imageExpand this imagecontlrftbtn.jpg

If you have an Xbox 360 Play & Charge kit
  • Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
  • Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
  • Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
    1. Press the Xbox Guide button on the controller.
    2. Go to the Settings area, and then select Preferences.
    3. Select Vibration.
    4. Select Enable Vibration to clear the checkbox.
If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:
  • Microwave ovens
  • Cordless phones
  • Wireless routers
  • Chrome faceplates
  • Metal dividers
  • Shelves
  • Doors on an entertainment center cabinet
Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.
  • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
  • To disconnect a wireless headset, turn the headset off.
  • To disconnect a wired controller or headset, unplug its cable from the console.
To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) uparrow.gifBack to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

Dec 05, 2010 | Microsoft Xbox 360 Controller

4 Answers

My Xbox 360 wireless controller battery pack broke!


Well as you probably know all there is to a rechargable battery pack from xbox is 2 generic batteries that connect to the plate that connects to your controller. I recently took mine apart to try and fix it because it was not working at all. If you still have the original battery case that takes the AA batteries i would go out and buy a rechargable battery base and charge the cheap *** batteries that xbox uses in their packs. Then use the batteries that came out of the pack and put them in the original harness. Or you could just use the ones you buy.

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1 Answer

Unable to connect xbox 360 to Guitar HeroWT Wireless Drums/Guitar


pmac92,
Did you sync your guitar and drums first? They are just like a normal xbox 360 wireless controller, you need to sync them.
randy320sgi

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9 Answers

My wireless controller is constantly losing its connection


If you are using regular batteries try turning off the "vibration". I tried this and it works well no more problems.

I don't believe a wireless network would cause you to lose signal , i am sure Microsoft thought of this before the console was released. It could also be that your batteries are low and in need of replacement.

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11 Answers

Xbox 360 wireless controller


You must sync the 360 with your controller. Turn on your 360 and your controller. Push the little black button on the front of your console, then hold the little tiny button on the top of your controller for a few seconds. This should sync them.

May 19, 2007 | Microsoft MS Xbox 360 Common Controller...

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