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I have a couple of Chinese ipod shuffle (clip on) knock offs. One will play song for 1o seconds and then switch to next song. The second one I have I am having trouble turning it on. When I switch it on, it doesn't come on immediately - maybe I'm pressing the play puase button too many times?????

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  • smith40183 Apr 13, 2008

    How do you do a soft reset and and update?

    Thanks!

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  • 460 Answers

For both the players, do the soft reset.

Posted on Apr 13, 2008

  • 1 more comment 
  • Mohamed Ismail
    Mohamed Ismail Apr 13, 2008

    Perform update for both, and before a update good to format it.



    Thankyou

  • Mohamed Ismail
    Mohamed Ismail Apr 14, 2008

    If u need further assistance feel free to ask me..

    Hoping the best rating from you...



    Have a nice day..!!!


  • Mohamed Ismail
    Mohamed Ismail Apr 14, 2008

    To do a soft reset press the centre button and the top button in the navigation wheel for 5 sec and u will notice the apple symbol appearing and once u see it leave the buttons.



    To update connect ur ipod to the system with itunes installed and perform update using itunes.



    Thankyou

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criss - yeah, this player does not play songs without earphones

ramku -
The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with iPod shuffle. Try
these steps one at a time until the problem is resolved. If one of the following doesn’t
help, read on for solutions to specific problems.
â Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on
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â Retry with a different USB port if you cannot see iPod shuffle in iTunes.
â Restart your computer, and make sure you have the latest software updates
installed.
â Reinstall iTunes software from the latest version on the web.
â Restore iPod shuffle. See “Updating and Restoring iPod shuffle Software” on
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