First, look at the very bottom of your screen on the task bar where the clock is. There will be several little icons, possibly an arrow next to them on the left. The arrow opens more icons. Look for a little silver round circle.That is the volume button.
If your computer is set to do it, a little box that says "volume" will open if you put your cursor arrow over it. Click on the circle and check to see if your sound is muted. If it is, uncheck the boxes at the bottom that say "Mute."
Shut your computer off. Unplug
your speakers and restart
your computer, then turn it totally off again. While the power is off, plug in the speakers, then turn back on
If that doesn't work, go to control panel
and click on sounds, speech and audio
. The pic has several tabs open at once. Pointers are inserted by me. On the far right, you see the device manager
menu talked about below.
You will see a menu pop up that has a few tabs. On the volume tab
, again make sure that mute isn't selected. Also check pic below for what screen looks like in "category view
On the top of the menu, hit audio
tab and look at the sound card. It should list your sound card there. Check to see if your speakers are working and your sound is set for speakers, not head phones.
If all of that checks out, it gets harder from here. If you need help, ask someone. You have to be an administrator to do the following.
Go back to the beginning control panel
screen. Choose to see classic view
, and double click on the system
icon. That opens a new menu. Click on device manager
. It opens a new menu.
Look down the list that opens and find sounds, video and other devices. If you click the plus sign next to sounds, a drop down of what is in your 'puter opens.
If you see an exclamation
point, something is messed up. A X
sign means it is turned off. Look for the sound card
name you saw in the beginning of the instructions. click on it, and open.
On the bottom, it says if the device is operating normally. That really just means it is there. Check the driver tab and try to update the driver. Look at the date of the driver. If it is a new driver that came with a recent update, roll the driver back. Sometimes updates are wrong.
If none of that works, you can disable or uninstall (remove) the device so that the hardware updater re-identifies it and reinstalls it properly. This carries some risks, because the sound will not work without the proper driver.
Before you uninstall, go to Microsoft's automatic update page and choose to select updates yourself rather than MS selecting for you. On the left, you will see options for software and hardware that may include new drivers.
As a last resort, choose to uninstall the sound card in the device manager. After you uninstall, shut your computer totally off. Not restart.
When you turn your computer back on, the hardware updater should open and identify the sound card and choose a driver for your device automatically.
Before you do this, you should make sure that you know what driver you need, or at the very least, what kind of sound card you have.
That should be listed under start, programs, accessories, system tools, and system information. Most manufacturers will offer drivers on their websites. You can find that by searching on the web. The pic below is the "category view" for display settings in Microsoft XP. Sounds will look very similar.
Thanks for your question, leave comments if you need further clarification.