Question about Sony Handycam DCR-SR100 Camcorder

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Black LCD Screen when trying to record new video or take new pictures.

The LCD on my handycam recently became black and fuzzy.  I can no longer record or take new photos.  It still allows me to view video and photos that i previously took though.  They want me to pay $330 to send it in to sony.  Does anyone have any suggestions?
Thanks,  Renae

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  • nramones Dec 03, 2008

    i do have the same problem with my camera, only 1 1/2 years that i bought and sony wants me to pay $250 flat fee plus other fees. did you fix yours? please let me know

  • Larry2009 Dec 18, 2008

    My DCR-SR100 had the same black screen problem, which is also about 1 and half year old. Very dispointed. Larry

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I have the same problem. LCD & Viewfinder are black when on record mode, can only record audio. I am able to playback and watch on LCD all videos on HD and I am also able to perform all touchscreen functions on LCD. Spent 1 full hour w/ Sony tech on the phone and nothing worked. They ask for $311.00 flat fee plus any hardware replaced will be extra. Camera is 1 1/2 year old, have used it maybe 10 times and care for like a baby. Very frustrating specially when you call Sony and they have no idea.

On another forum www.camcorderinfo.com I was told to try removing the HD and reinstalling it. Since camera is out of warranty I will probably do that.

In my case the problem happened right after downloding videos to the PC.

Did you fix yours?

Posted on Aug 13, 2008

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