Re: Flow Indicator Not Moving, Not Dispensing Anything
The water tank and the solution tank both have red gaskets that attach to the bottoms of the tanks. Make sure they are on properly, I just had the same problem and spent hours taking apart the machine and inspecting lines to find out it was a gasket.
On my machine the red gasket for the solution got stuck in the chasis for the machine. The bissel website alludes to this, but isn't very clear.
Other posters talk about the heaters, or the lines being clogged and I immediatley inspected these areas, turns out it was a gasket that was hiding in the chasis. Both the water tank and the solution tank should have one, and make sure they don't get nestled in the chasis!
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Re: Flow Indicator Not Moving, Not Dispensing Anything
Http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=618960&thid=510918 Flow Indicator Not Moving, Not Dispensing Anything Posted by JustGi on Apr 13, 2008
Neither water nor cleaner is being dispensed when holding the trigger, and flow indicator isn't moving. Checked belt, cleaned everything out, checked seals...can't seem to find any problems. Water and shampoo is not dispensing
Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Bissell 9500 ProHeat 2X Clean Shot Upright This could be that you have a defective water valve assm below the water tank or the trigger assm is not working properly or not connected. You may want to refer to your owner’s manual and check out the trouble shooting guide for no water coming out. You may want to contact the factory or manufacturer to see if they have service tech support or to send out a new owners manual for your current model #. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.bissell.com/By Phone Customer Service: (800) 237-7691 Hours: M-F 8:00 a.m. - 10:00 p.m. ET Saturday 9:00 a.m. - 8:00 p.m. ET Don – The Vac Man Go Ahead.Use Us.
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Did you clean the filter on the water tank. It's generally a red screen type device. Additionally, there is a filter under the Flow Indicator, unscrew the cap, lift out the propeller, lift the filter screen and clean it. Reassemble in reverse order. If you occassionally run one and half cups of white vinager through the machine it will clean out the calc buildup. Additionally, the filters should be cleaned after each use.
The User Guide gives you steps for reduced spray or no spray. But, I have seen some pinched hoses as the cause that can fixed by simply removing the hose completely and straightening it out. The Guide reminds you that the Bladder may be empty, the Heater tank may be empty, the tanks may not be seated completely, or my favorite the filter may be clogged. If you haven't been cleaning the filter after each use this may be a start. The first is where is it? There are actually two filters: One is located on the tank cap. It looks like a screen. Clean any particles that may have collected on it. The second is under the Flow Indicator: Turn the FLow Indicator cap counter-clockwise to remove it, remove the rotor, then remove the filter. Clean the filter and replace items in reverse order. If after that you still have a problem you can contact Bissell Consumer Care at 1-800-237-7391.
First clean the Flow Indicator filter. Turn the Flow indicator cap counter-clockwise to remove it. Lift the rotor and the filter under it out. Clean the filter and reinstall in reverse order. Make sure you have unplugged the unit before working on it. Then clean the lint filter on the heat tank cap (it looks like a screen) and reinstall it. There's not much more to these so if that doesn't work call the Bissell Consumer Care at 1-800-237-7691
I'd clean the small filters. One under the Flow Indicator: Unscrew the Flow Indicator cap to remove it. Lift out the rotor and the filter is directly under it. Lift the filter out and clean. Replace in the reverse order. If that didn't work then call Consumer Care 1-800-237-7691. Hope that Helped.
Hi! Sometimes it is necessary to prime the trigger under the handle to get the solution flowing. To prime the trigger, recline the handle and pump trigger about 60 times. Then, power the cleaner on and squeeze the trigger for about 60 seconds. The solution should start to dispense. If it is still not dispensing there may be an issue with the pump assembly on the cleaner. We would recommend taking the cleaner in to a Hoover authorized service center for repair. Follow the link to locate one nearest you. Service Center Locator
Hello! Sometimes it is necessary to prime the trigger to get the solution flowing. To prime the trigger, recline the handle and pump the trigger vigorously 60 times. Then, power the unit on and squeeze the trigger for about 60 seconds. The solution should begin to flow. It may be necessary to repeat these steps a few times. To avoid internal damage be sure you are only using the cleaning solution recommended for this unit. If the unit is still not dispensing we recommend taking the cleaner in to a vacuum repair center for repair. Follow the link to locate the nearest authorized service center to you. Service Center Locator
I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.
If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.
Does water squiret out of the hose, if it does, then check the heater inside the handle to see if it is clogged where the 2 water lines hook to it. The other reason, you may ghave a bad pump. But check the back edge to make sure the top isn't coming loose from the base. Check the bottom of the tank to be sure round seal is on the tank on the cap and valve. Sometimes they come off and wind up in the hole.