Question about Audio Players & Recorders
You may want to call Coby's cust svc, since the documentation on the website is a little spotty - Customer Care: 1.800.727.3592
If you have the user manual, check and see if there is a "reset" method - this will turn your player off when it freezes.
Then, hold in the volume + button while the player is off, and connect it to your computer - after continuing to hold the volume + button for several seconds, a Windows XP enabled computer will load the missing drivers. It should pop up a window that says "Found New Hardware wizard: Recovery Mode"
Finally, you can try reformatting the player in windows Media Player. connect the device to the computer, and bring up the drop-down menu underneath the Sync tab - select your player, and select "Format player"
You will most likely need to get a firmware upgrade from Coby's website www.cobyusa.com, although I had a difficult time finding your exact model number - their cust svc may be able to direct you to the right place.
Posted on Apr 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Sorry, I have no experience with MP3 players. Try one of the other experts I am sure there is someone gere that can help you. I am mainly projection and DLP televisions.
Posted on Apr 13, 2008
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