Question about GE JVM2070 Microwave Oven

1 Answer

MW resets power after 2-10 seconds!!!

Hi,

My GE Profile JVM2070CH resets power completely after running for 2-10 seconds. I noticed that running the fan seems to help sometimes to make it run for a little bit longer. Trying with the fan on many times may eventually work and it completes to 1 minute. When it resets during usage, the clock displays 2:22. But sometimes it resets and goes to the clock setting screen.
I have replace the HVC and the diode. But the problem still exists.

I would greatly appreciate any help as I have had the MW for only 1.5 years.
I do not know it, but it seems to me that the engineers at GE are the best in applying the concepts of "Planned Obsolence". (Speaking from painful experience)

Thanks.

TF

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  • 4 more comments 
  • Anonymous Apr 15, 2008

    I have even video taped the problem. I had a repairman come to fix it & of course it worked fine while he was here. However, form my description he thinks it is the touch pad. He is checking with the company to see if they will cover the repair. I will bring you up to date when I get results.

  • tfarid Apr 17, 2008

    Thank you, Guest. Would you know what is the price for the touchpad and where I can buy it?

    TF

  • SDRICHE Sep 24, 2008

    I have a GE JVM2070 from 2004 that does the same exact thing. Starts up and shuts of almost instantly. After 4-6 repeated attempts, it will stay running. But each time it literally resets itself.

  • Anonymous Nov 11, 2008

    Our JVM2070 resets only when a very small load or item is in the oven for heating. For example, if we want to melt a couple of tablespoons of butter in a small dish, then the over resets after 2 seconds or so. If we're heating something larger like a bowl of beans, then it works fine.

    We only have the problem with very small items or load. Any help would be appreciated.

    Thanks


  • mertzfred Jan 02, 2009

    My JVM 2070 (purchased in 2005) also goes dead after 2 secs. Same thing, small things like a cup of coffee make it happen almost every time. I started keping a bowl of water in the corner to increase the load and believe it or not that helps! I know this is a temporary solution and i am going to pay eventually... can anybody help?

  • SDRICHE Feb 04, 2009

    I posted this same problem a few months ago..it got worse and worse until one day....get this..it FIXED ITSELF. It just went away and hasn't come back. I got an extended warranty and now it appears I won't need it. Want to bet the problem returns after a year when the warranty expires!!!

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  • GE Master
  • 8,820 Answers

It could possibly be the touch pad, but since you mention that it runs longer when the exhaust fan is on, I would say your magnetron is heating up.

Say Guest, your "repairman" could have started it cooking, then disconnected the keypad while it was running. Bet he didn't, did he..? *grin*

The magnetron on most GE's have a 5-year warranty now.

Here is a reply I've posted on this problem dozens of times here on FixYa:


Sadly, we hear of this over and over.

This is usually due to a defective or loose magnetron causing electrical interference and disruption in the control circuit board.

If your magnetron was recently replaced, it may have loose mounting nuts or bolts or maybe the wire mesh RF gasket was not installed or got pinched.

It may also need a new high-voltage diode and stirrer, and the cavity may be affected.

GE had a campaign (but not a recall, mind you!) covering several models.

Details are in their bulletin at http://207.234.249.73/mwd/ge_mw_mag_kit_bulletin.pdf

Even if your model is not on the list, the same problem can occur, requiring a kit. I just think the difference is that GE has stopped paying for the repairs.

The parts kit (that GE used to pay for) is part # WB27X10489 and is shown here: http://207.234.249.73/mwd/wb27x10489_ge_mag_stir_kit.jpg

(Your model may use a different kit - this is shown for illustration purposes only).

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Apr 18, 2008

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