Question about Whirlpool SF367 Gas Kitchen Range

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Front right burner won't go on high, keeps continuous low flame only

We've had a Brand new 5 burner Whirlpool gas stove for a little over a month. This morning the front right burner will ignite fine, but only keeps a low flame.

Any ideas on what to do?

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Dear lejeunelm

Righteo then, this is a problem that will probably require you to send the appliance back to where you got it from as there is either a fault with a valve, the gas regulator, or a problem with the supply. Even if this fault is caused by an electronic regulator (controls the amount of gas that is pushed through the burning chamber, and to the temperature it heats (if your gas cooker has this), then it is SERIOUSLY ADVISABLE to get yourself a corgi approved gas engineer to look at this fault and fit the part. Obiously becuase gas is not only explosive, but also pretty poisonous either before or after combustion has occured.

Now id did mention that the fault could be associated with either the supply, regulator, valve or anything that controls the flow of gas, but the fault could also be caused by something as simple as the twist knobs on the front of the cooker unit. If the knob either becomes stuck, or is not in the correct position then obviously the gas settings will be wrong. Now behind this knob, there probably will be a flow valve, which will control the amount of gas being delivered to burn. Probably a good point of fact to get the valve checked too. Even more reason if you get a funny smell of gas that is being emitted, as this would indicate a leak either with the valve or elsewhere in the system (which causes pressure to drop and hence low amounts of gas being delivered to the combustion area).

I would suggest calling out an engineer to check your gas supply, and definitely take the coioker back to where you got it from. Although this may seem like drastic measures, it is not as drastic as the potentail risks to you and those around you if the problem is serious. (explosions, fires and poisonings are common with gas problems if they are serious enough). It is probably wise to also do this if you have an insurance premium on your house/ flat or place of residence.

Now there could be chance that you your good self are an engineer to some degree, or have experiance with gas fixtures and fittings, now if this is the case, then i would start by suggesting a trip online to and then typing the manufacturer/ vendor model of your cooker into google with the words "service sheets" or "repair manual" or "repair instructions". Now this will give you a list of websites that will offer you the chance to get hold of the information that you require, however some of these sit6es may charge you for the technical data, and some even so expensive, that the cost of the sheets is outweighed by the cost of taking the unit/ getting a professional in to do the job for you.

Now lets say that you did do the job yourself, then you may need parts, and i reckon yet again will be the best place for you to start searching for the parts. NOTE:::IF YOU DO ORDER ONLINE, CHECK THAT THE PARTS ARE NOT FROM THIRD PARTY VENDORS. ONLY PURCHASE APPROVED PARTS FOR FUITTING TO YOUR MAKE AND MODEL OF COOKER/ GAS UNIT)

Finally, if you do get your appliance worked on, always get a second opinion and always demand that you have your old part back (if any need to be fitted) as so you can have this checked over to find exactly the fault cause, and obviously to send the part back to the manufacturer/ vendor to make them aware of the issue.

I hope that this fixya is the fixya you require and also that you get this matter resolved in the fastest and most appropriate way. In the meantime, if I can be of anymore assistance, please feel free to contact me as soon as you feel the need to, and i will endeavour to advise you on virtually any technical issue that i have experiance within (mostly home/ business electricals and appliances).

In the mean time, i hope you take care, and hope to ghear your response soon.

yours sincerely


Posted on Apr 13, 2008


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