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Hi masters: My computer go realy slow,when you stop using it for 10 min.I have installed a CA security anti virus,etc ,but still reporting one virus that the CA anti,hasent been able to clean so far.Sometimes it frees to the point that i need to reset to be able work again.What can i do,thanks

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  • Iqbal Husain
    Iqbal Husain May 11, 2010

    hmmm if you have any other anti virus, then you shuold uninstall the previous antivirus and installed the next one. then make a complete system scan. Then it will be fixed.

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  • Master
  • 2,351 Answers

You need to find the path to where the virus file is located & delete it you're self. You're antivirus software should show you where it is located. Once you delete the virus file, shut down the PC. Unplug the power cord from the PC. Open you're case & remove you're memory. Wait about 15 seconds & reseat you're memory. (make sure you're memory is seated correctly).
Removing the memory clears the memory from memory virus).
Close you're case & reconnect the power cord. Boot the PC. Once windows has finished loading run windows diskClean, than run windows defrag. (may take some time). After defrag has finished restart you're PC. Run another virus scan. If you're virus software still finds a virus or you're system & its still running slow the virus may have damaged windows files or windows registry. A reinstall of windows may be needed. If you have system restore turned on than the virus is most likely being stored in one or more restore points.
Remove infected files that you cannot clean in the System Restore data archive. To completely and immediately remove any infected file or files in the data store, turn off and then turn on System Restore. To do so, follow these steps:
1. Click Start, and then click Control Panel.
2. Click Performance and Maintenance, and then double-click System.
3. Click the System Restore tab, and then click to select the Turn off System Restore for all drives check box.
4. Click OK, and then click Yes to initiate the restore point deletion.
To turn on System Restore again after the restore point deletion has completed, repeat these steps, but click to clear the Turn off System Restore for all drives check box.

Good Luck!

Mike


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Slowing slow and probems keep coming


Hello Nancy,
There are many reasons a computer can slow down. Here are some maintenance procedtures you should do on a regular basis.
You should defrag your hard disk ona regular basis to keep your computer up to speed. Many of these tasks can be automated with the scheduling features in Windows.
Check for and install any operating system updates. Make sure you have "Automatic Updates" turned on.
Run a full system anti-virus and anti-spyware scan. Make sure your anti-virus and anti-spyware software are up to date. If you don't have these on your computer, there are many good free anti-virus software. Do a Google search for free anti-virus and anti-spyware. Also, clear the cache on your browser. Delete all history and cookies and temp folders. There are also websites such as http://housecall.trendmicro.com/ that does free online scans.
You should also stop unwanted progams from stsrting. To do this go to Start menu, enter msconfig, and click OK. Click startup and uncheck startup programs you don't use. Then click services and uncheck services you don't use. If after doing this and something stops working that you need, again bring up startup and services and re-check the ones you want to run.

These basic maintenance steps should help keep your computer running up to speed.
I hope this helps you.

Sep 30, 2011 | Matrix 226R (VPR226R) PC Desktop

1 Answer

Computer is running real slow and cant find restore disc to redo computer


Hi dmwm1996

There is a few things you can do to speed your computer back up...
1...Clean up your hard disk...
Go to Start>All Programs>Accessories>System Tools>Disk Cleanup

2...Defrag your Hard Drive...
Go to Start>All Programs>Accessories>System Tools>Disk Defragmenter

3...Add the maxium amount of ram to your computer that is allowed

4...Clean any old programs, files,pictures,etc off of your computer that you no longer use.

5...Last but not least...
Your computer may be loaded with spyware, virus's, trojans,etc. and that will make your computer run slow also.
To get rid of any spyware,virus,trojan,etc you will need to do the following:

Download,install and run Microsoft Safety Scanner...
It will clean your machine of spyware,virus's,trojans,worms...and the best part...it's FREE
Go to the following webpage and download Microsoft Safey Scanner.

http://www.microsoft.com/security/scanner/en-ca/default.aspx

Sep 15, 2011 | Gateway 5200S PC Desktop

5 Answers

Got problem in laptop due to spyware problem of viruses, Need scanning and removal of the same plz suggest the solution on permanenet basis


Install Microsoft Security Essentials [http://www.microsoft.com/security_essentials/] -- it is a free Antivirus/Antispyware product created by Microsoft. It will perform routine scans, is very easy to use, and won't slow your computer down.

Feb 28, 2011 | PC Desktops

1 Answer

My gx270 PC runs very slow after installing anti virus. what might be the problem?hat might be the reason?


Some anti virus software can use up a lot of system resources and noticeably slow down a computer. The newer and faster computers don't suffer from this problem as much, but on an older computer like your's it can be a problem. I've used Avira (free) on older computers without a problem:
http://www.avira.com/en/support-download-free-antivirus

I don't usually recommend Microsoft products, but Microsoft Security Essentials is not only a very good product and free, but it runs well on older, slower computers:
http://www.microsoft.com/security_essentials/?WT.srch=1

AVG is a good free anti virus also, but it sometimes can slow down a computer a bit. I'm running it on some Netbooks with an Atom 1.6GHz. processor and it does OK. Only way to find out is to try it:
http://free.avg.com/us-en/homepage

Remember that you should only run _one_ anti virus software at a time, so don't forget to un-install the existing anti virus first.

If you purchased an anti virus product and you're stuck with it, this tip may help you speed up your computer:
http://www.fixya.com/support/r3760943-fix_slow_computer

Also, your may be able to increase your performance with a memory upgrade. If your not sure how much or what kind of memory that you have, download and run this:
http://www.gtopala.com/siw-download.html
Scroll down to the SIW Without Installer (English-Only) version. After it's running click on "memory" in the left margin.

Nov 18, 2010 | Dell OptiPlex GX270 PC Desktop

1 Answer

My PC is very slow and keeps coming up with Errors, How do I clean my computer?


1. Buy an external disk-drive.
2. Copy all your music & files & E-mail & contacts to that device.
3. Find your original manufacturer-supplied "System Restore" set of CD-ROMs.
4. Find your original CD-ROMs for purchased software (Photoshop? Adobe? Microsoft Office? Nero? Anti-Virus?)
5. Find the original "product-keys" so that you can re-install that commercial software.
6. Re-install Windows, using those "System Restore" disks.
7. Re-install your purchased software.
8. Install anti-virus software.
9. Access: http://WindowsUpdate.Microsoft.com
to get all the security-updates for Windows.
Repeat until you have no more updates to be applied.
10. Reload your data from the external device.

Oct 23, 2010 | PC Desktops

1 Answer

Did complete scan with anti viruses internet security. It is freezing and very slow to bring up anything including reading mail. It says no viruses worms etc. What is it. Nothing new on computer.


You need to find out what process is hogging up your resources and slowing down your computer. Open task manager and look for a process that is using up a lot of CPU, memory or both. Once you have found the process first google the name to see what program it belongs to and if it is legitimate or a virus2_bing.gif.

If the process is tied to an application you can end the process and see if your computer2_bing.gif speeds up. If this is the case you will need to do a little research to see why that application is so resource intensive.

If it is a virus you will need either use another anti-virus program to remove it or find instructions on how to do it manually.

May 21, 2010 | PC Desktops

2 Answers

Contrast100 do not disappear from my monitor screen


Its a virus.
You need to run these 3 essential programs to remove all the spyware on your computer.

If you do not have an internet security suit and only an anti virus
1. Run Malwarebytes Anti-Malware
2. Run a complete scan with free curing utility Dr.Web CureIt!
3. Run the anti spyware removal programs spybot or Superantispyware
Use Mozilla firefox or the google chrome browser for browsing unsafe websites

Install ThreatFire.ThreatFire, features innovative real-time behavioral protection technology that provides powerful standalone protection or the perfect complement to traditional signature-based antivirus programs offers unsurpassed protection against both known and unknown zero-day viruses, worms, trojans, rootkits, buffer overflows, spyware, adware and other malware.
Run an online virus scan like Trend Micro HouseCall,F-Secure Online Virus Scanner etc etc
update your software by running
Secunia Online Software Inspector
Install a good antivirus in your computer.
Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them.
Keep your permanent antivirus protection enabled at all times.

Jul 21, 2009 | Dell Dimension 2400 PC Desktop

2 Answers

I need ur help again


Hi and welcome to FixYa,

Initially and if I may remark, a very challenging and time consuming virus cleanup. Some that you could try:
  • determine what virus files/names are involved. Some would be appearing in "msconfig" startup;
  • some would not allowed to be deleted, try delete in Safe Mode;
  • in some instances, some services would have to be stopped using Ctrl-Alt-Del;
  • download, install and run RRT (remove restriction tool);
  • download, install and run Ad-Aware.
Good luck and Thank you for using FixYa.

Dec 05, 2008 | E-Machines eMachines Desktop PC

2 Answers

My computers running v slow


remove norton it's a memory hog.
try macphee. Better yet, If your internet provider has security software install that instead.
In adition how much memory does the unit have AND just how old is it?
44hink

Jun 04, 2008 | IBM NetVista PC Desktop

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | PC Desktops

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