Question about Computers & Internet
You need to find the path to where the virus file is located & delete it you're self. You're antivirus software should show you where it is located. Once you delete the virus file, shut down the PC. Unplug the power cord from the PC. Open you're case & remove you're memory. Wait about 15 seconds & reseat you're memory. (make sure you're memory is seated correctly).
Removing the memory clears the memory from memory virus).
Close you're case & reconnect the power cord. Boot the PC. Once windows has finished loading run windows diskClean, than run windows defrag. (may take some time). After defrag has finished restart you're PC. Run another virus scan. If you're virus software still finds a virus or you're system & its still running slow the virus may have damaged windows files or windows registry. A reinstall of windows may be needed. If you have system restore turned on than the virus is most likely being stored in one or more restore points.
Remove infected files that you cannot clean in the System Restore data archive. To completely and immediately remove any infected file or files in the data store, turn off and then turn on System Restore. To do so, follow these steps:
1. Click Start, and then click Control Panel.
2. Click Performance and Maintenance, and then double-click System.
3. Click the System Restore tab, and then click to select the Turn off System Restore for all drives check box.
4. Click OK, and then click Yes to initiate the restore point deletion.
To turn on System Restore again after the restore point deletion has completed, repeat these steps, but click to clear the Turn off System Restore for all drives check box.
Posted on Apr 13, 2008
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Posted on Jan 02, 2017
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