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How do I change my security question on aol. my son knows it and when I deleted his screen name he was able to restore it. even though I changed my password

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Hello spunkster3

Please, try the instructions outlined HERE. I have no idea how old they are. So, if the steps do not still apply, please, let me know.

Make sure the security question that you choose is one whose answer no one else is aware of but you. If there's and option to create your own security question, always make that choice.

Keep a record of this (and all your online passwords and logins) in a safe place that only you or another trusted family member, etc. have access to. Computer-savy juveniles and teenagers obviously excluded. ;)

If you have any more questions or need any more help at all, just let us know. Please, hold off on assigning ratings to the experts' contributions until your questions have been answered and you no longer need our help. (Once you rate the experts' contributions, the problem will be automatically closed and we'll no longer be able to assist you.

Thank you,
BJ @:)

Posted on Apr 13, 2008

  • 1 more comment 
  • B Joan Rapier
    B Joan Rapier Apr 13, 2008

    Another way to foil the computer intruder is to answer a Security Question w/ a "wrong" answer. Use this method if there is no option to create your own security question.



    **WORD OF WARNING**

    You absolutely MUST make sure that you keep **CURRENT** (hard copy) records of your login credentials (user names and passwords, etc.) and security questions. This is especially important if you use fictitious information for your security question or user profile information.




  • B Joan Rapier
    B Joan Rapier Apr 13, 2008

    See also HERE (2nd FAQ from the bottom of the list) for changing your Security Question. (You will need to enter the MANAGE YOUR ACCOUNT section 1st.)




  • B Joan Rapier
    B Joan Rapier Apr 17, 2008

    Hello spunkster3

    How did it go? Did the information and links I provided you w/ enable you to change your AOL security question and answer?

    I DO hope that is the case. :) If it isn't, please, post back here and we'll continue to assist you.

    If it is the case, would you kindly take just a moment to reward my efforts at helping you w/ a FIXYA rating for my "solution"? I would be very grateful for your kindness and the show of appreciation.

    Thank you once again for using FixYa! Have a beautiful day.
    BJ @:)

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First please change my screen name to jonmard7@aol.com. second pogo games will not load. WHY


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I am not to good on the computer ,Ijust like to play around on it.But my husband got a new Windows Vista and now i can not find my address book or bubbies screen names, I also went to change mp password,...


www.findanything.com just kidding lol

If you're trying to use windows vista in the same way you used previous operating systems
you may be out of luck because windows vista is a whole new critter.

my recomendation is give it time , learn more about aol compatability with windows vista

you can also turn off the security features in windows vista that pop up every time you try to do something.

I consider this a passive solution but none the less a step farther down the road for you're learning experience as a computer user.

Shalom >:D<

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Windows Restore only displays one restore date; history is gone.


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Jan 06, 2009 | PC Desktops

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Forgot my passord and can't seem to get it work need to re-set my aol password


If you can't remember your AOL® Password, you can easily create a new one by verifying information about your AOL® membership. Only authorized users can change passwords. You can use your AOL® screen name and password on the AIM® service as well. You no longer need a separate password to sign in to AIM®. You can also change the password for your AOL screen name when you are on AIM. If you do so, you'll need to use your new password to sign on to the AOL® service.

How Do I Reset My Password? If you can't sign on to the AOL® software because you don't remember your password, you can reset your password from the sign on screen. This procedure will work only if you are using AOL® Desktop™ for Mac®, AOL® 8.0 Plus and higher, only for those screen names that show up on the sign on screen, or if you connect with a dial-up modem.
To create a new password by using your AOL® software:
1. On the sign on screen, select the screen name whose password you wish to reset, and then click the Forgot Password? link. The software will dial out to connect to the Online Password Reset facility.
2. In the Word in Image: box, type the letters and numbers that are displayed in the image, and then click Next.
3. In the Your Answer: box, type the answer for your Account Security Question (ASQ) or provide other information required to confirm authorization, and then click Next.
4. Type your new password in both the boxes, and then click OK.
5. Click OK to close the confirmation window.

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My name is Barbara G. Scire and recently I had to change my aol billing info. Then when I tried to log on after the change I received a message as follows: Pleas sign on to the Master Screen Name or...


Hi scires3, what you can do is to call AOL since this is a billing information issue, and the AOL website needs to verify more things into your account for security purposes. You need to call AOL and ask them for the Master Screen Name or you can even ask them to change your billing info for you.

Thanks!
I know it will work. Be Positive!
Your good rating will be very much appreciated.

Good luck and thank you!

- claudus_07™
romaragregado@gmail.com
www.romaragregado.tk

Jul 27, 2008 | PC Desktops

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I want to change my name on line. It is Marydwagner@aol.com I want it to be marydphillips@aol.com How can I make this happen ?


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&amp; loadpp data.dil :

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thanks

May 21, 2008 | PC Desktops

1 Answer

I would like to add my son to my aol account but I do not know how to do it. I put his name on as a screen name but cannot add him to my aol account. I do not know a lot about computers. Icannot use my...


I just saw that you posted this several times and I apologize no one helped you. This is the first time I've seen it. But you happen to get the resident AOL expert. So to add a person to your AOL account here's what you do:

1)Log on under your account
2)At the top toolbar, click on keyword
3)click on go to keyword
4)when the keybox pops up, type screen names and click on go
5)Under the screen name column, click on create new screen name (you might need to enter the answer to your account security question in the box at the right)
6)Once the box pops up for the screen name, enter the one you'd like to use for your son. Just because you choose one doesn't mean that it is available. You might want to have several he wants to choose from. After you've tried a few it will make a few suggestions for you. You DON'T have to use one of these. You can keep trying one of your own as long as you like until you find one that's available. Once you find one that's available that you want to use, it will ask you to select an age category for him. Select which ever age you prefer.
7)DO NOT check the master screen name box
8)Check the box that says I accept these terms
9)Turn on or off the AOL activity report (description on right)
10)Click the continue button
11)Enter his password twice and click next.
12)Select one of the security questions for his account and enter his answer twice. Make sure you type it the same both times.Then click continue.
13) Congratulations! It will show you the info for his account.

Make sure when you type screen names, passwords, answers to security questions and things of that nature, that you remember EXACTLY how they were typed. If a letter is capitalized then it must be capitalized. (not for screen names)
Write everything down. It's easy to forget. Don't mistake a o for an 0. I hope this helped you and told you everything you needed to add him to your account.
If this solved your problem PLEASE rate this as fixed. If you need more help just add a comment and I'll be more than happy to assist you further. Thanks and have a nice day.

Jeff


May 06, 2008 | PC Desktops

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