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HP Desktop keeps rebooting itself

I have checked the setup to see if the boot order is correct and it boots from hard drive first then CD drive...can't figure it out....

Julie

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Hi Julie, the boot order is not correct. You need to change the order to boot to you're cdrom first than to you're hard disk drive.
To change that order go to the boot section of you're bios. Move to select you're cdrom & press enter on the keyboard & a list will open. You cam move devices up & down by pressing the + or - keys. Once you have corrected the boot order save & exit.
As the pc begins to start back up, press the F8 key every 2 seconds. A window will open, look for ( Disable automatic restart on system failure ). Choose the option. Windows should continue to load windows. If you see any error messages write them down & post them here.
If windows does not load continue following as mentioned below.
Check if the PC continues to reboot itself. If it continues to do so than you're windows boot files may be corrupted or worse. Load you're restore cd or you're windows cd into you're cdrom drive & restart you're PC. You should see. to load the cd press any key... (Press the space bar). You're cd will start to load. If you're using windows or the restore cd follow the on screen instruction to reinstall windows (ONLY). Doing a reinstall will not earse you're personall data. Do not format you're drive, (Yet). Finish installing windows. The PC will restart once or twice & you will see ( to load from CD press any key... ) Do nothing, windows will continue installing. When finished run windows update till there are no more updated. Some programs will need to be reinstalled, like printer software.

Post back if you need more help or have questions.
Good Luck Julie!
Mike

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Posted on Apr 13, 2008

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Probably a RAM problem, but need the error message to confirm.

Pls reply back with the same.

Posted on Apr 13, 2008

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How can i get rid of the compaq logo even after i format my hard drive .


The screen that I think you're referring to is the OEM BIOS splash screen.

This particular logo / image has nothing to do with your hard drive... it is embedded on a physical chip (EEPROM or ROMBIOS) on your motherboard.

It is possible to make modifications to this particular splash screen (through a hardware hack), but I don't recommend doing it. The screen shouldn't be a problem; it sounds like you might be experiencing a "Boot Order" issue.

I'm assuming you might be having problems with the Boot Order if you're having issues with loading your OS from CD. When you have the Windows CD in the CD ROM and you reboot the system, you should see the following message flash up on the screen (immediately following your OEM BIOS Splash screen):

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HOW TO FIX IT:

To get into the BIOS Setup on a Compaq Presario system, do the following:

When the OEM Logo Splash screen appears, press F1 to enter the BIOS Setup.
Note: On certain Compaq Presario PCs (prior to 2002) press the F10 key at the logo screen to enter setup.

To change the Boot order:

Here's the URL for Compaq's Online FAQ for Changing the Boot Order:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07110&lc=en&cc=us&lang=tr&man_lang=en&product=1843681&dlc=tr#N1310

Try changing the Boot Device Priority in the BIOS Setup: Make sure that the "CD ROM" entry is moved "Before" the entry for the Hard Drive and Network PXE:

Example Boot Order:
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  2. USB
  3. Floppy (if you have one)
  4. Hard Drive
  5. PXE (Network Boot)
This should help you load the OS successfully from CD (if you're not being presented with the "Press any Key to Boot from CD..." notification when rebooting with the Windows CD in the CD/ROM drive.

Please repost if this fixed your problem and rate my response!

Good Luck,

LounaTech

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