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I need a driver to let the HP 2840 all in one printer/scanner/copy to work as a scanner using Vista 64

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Hello elsherbeni

Is the issue that you are experiencing that the drivers (found HERE) available for this AIO are only Printer drivers (for Vista 64-bit)?

If that is the case, unless the manufacturer develops drivers to support the scanner function for this device on Vista 64-bit platform, you will only be able use the printer for it.

I found a number of forum posts by people experiencing the same issue w/ this device on Vista 64-bit. All said there were either no Vista 64-bit drivers at all or that the drivers made available by HP only supported printing.

I would, however, contact HP and confirm that this is the case. They did, after many consumer requests, provide printer function for this device on Vista 64-bit. They may have done so already or be working on the same for the scanner function. (Unfortunately, I doubt that is the case.)

You can "Live Chat" w/ a HP customer support representative HERE and find out where HP stands w/ respect to drivers support for this AIO.

If you have any more questions or if I misunderstood your question, please, just let us know. We'll continue to work w/ you until we've answered all your questions and you no longer need our help. Please, hold off on assigning ratings to the experts' contributions until that time. (Once you rate the experts' contributions, the problem will be automatically closed and we'll no longer be able to assist you.)

Thank you,
BJ @:)

Posted on Apr 13, 2008

  • B Joan Rapier
    B Joan Rapier Apr 13, 2008

    Hello Goppu

    To minimize confusion, each problem on Fixya is dedicated to addressing the issues experienced by the person who originally submitted the support request.

    Please, submit a support request (problem) regarding your issue so that the experts on Fixya will see your request and be able to assist you.

    Thank you,

    BJ @:)

  • B Joan Rapier
    B Joan Rapier Apr 17, 2008

    Hello elsherbeni

    How did it go? Did the information and links I provided you w/ enable you to gain printing function for your HP2840 on your Vista 64-bit system (and explain the cause of the scanning and copying issues)?

    I DO hope that is the case. :) If it isn't, please, post back here and we'll continue to assist you.

    If it is the case, would you kindly take just a moment to reward my efforts at helping you w/ a FIXYA rating for my "solution"? I would be very grateful for your kindness and the show of appreciation.

    Thank you once again for using FixYa! Have a beautiful day.
    BJ @:)


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I need a driver to INTEL865G m.b driver for windos vista o.s

Posted on Apr 13, 2008

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Posted on Jan 02, 2017

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bet you are using the 64 bit version of win 7, if you are and your printer is quite old I don't hold out much hope for it because HPs attitude is that it is too old to be bothered with and its about time you purchased a new one. This I found hard to put up with as my equipment was working fine, but not with win 7. If you are using win 7 32 bit then you might have a chance by using vista drivers from HP and possibly if your very lucky you might find vista drivers for the 64bit version too. failing that all i can suggest is to look on the HP site for any universal drivers that might work for your printer. The scanner part could be a problem though, I solved mine with a program called "vuescan" which there is a good chance it will work for your scanner. i know its not the ideal solution but in my case it has allowed me to continue using a perfectly good scanner in windows 7 64bit. Your first port of call though is the HP website and if you cant find your driver just email or contact the support and ask if there is a universal driver that will work for the printer. Vuescan can be downloaded from and used as a trial version (it leaves a watermark on your scan result) so it wont cost you to try it out. I hope I have been some help to you.

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No HP devices detected. HP Solutions Center will close now.

It might help to uninstall the HP devices through the Device Manager, and then restart the computer. Let the computer try to detect the HP devices and install them and the drivers needed. You might want to have any software discs handy in case you have to reinstall any software that came with the printer, etc.

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I ve just bought lexmark z2300 printer, how do i connect it to my laptop which is on wireless broadband with perlico? ta caroline.

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For Vista 64-bit, the driver for printer and cable should be digitally signed.
Otherwise you need this method for Driver Installation in Windows Vista 64-bit:
The 64-bit version of Windows Vista is the first version of Windows that will only allow signed drivers and this restriction is built-in. For most cable drivers are unsigned and we request you to follow some prerequisites before installing the driver.
Preparing Vista 64-bit for Driver installation:
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  • Note: Make sure to use F8 option every time you boot/reboot your PC before start working with MCS77XX.
  • Make sure that the User installing the driver must be a member of the Administrator group on the system. 
And for printer driver if you dont have CD then go through this link and follow the steps:

Let me know if you need furhter assistance, I will help you to run your Printer with Laptop.


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