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I need a driver to let the HP 2840 all in one printer/scanner/copy to work as a scanner using Vista 64

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Hello elsherbeni

Is the issue that you are experiencing that the drivers (found HERE) available for this AIO are only Printer drivers (for Vista 64-bit)?

If that is the case, unless the manufacturer develops drivers to support the scanner function for this device on Vista 64-bit platform, you will only be able use the printer for it.

I found a number of forum posts by people experiencing the same issue w/ this device on Vista 64-bit. All said there were either no Vista 64-bit drivers at all or that the drivers made available by HP only supported printing.

I would, however, contact HP and confirm that this is the case. They did, after many consumer requests, provide printer function for this device on Vista 64-bit. They may have done so already or be working on the same for the scanner function. (Unfortunately, I doubt that is the case.)

You can "Live Chat" w/ a HP customer support representative HERE and find out where HP stands w/ respect to drivers support for this AIO.

If you have any more questions or if I misunderstood your question, please, just let us know. We'll continue to work w/ you until we've answered all your questions and you no longer need our help. Please, hold off on assigning ratings to the experts' contributions until that time. (Once you rate the experts' contributions, the problem will be automatically closed and we'll no longer be able to assist you.)

Thank you,
BJ @:)

Posted on Apr 13, 2008

  • B Joan Rapier
    B Joan Rapier Apr 13, 2008

    Hello Goppu



    To minimize confusion, each problem on Fixya is dedicated to addressing the issues experienced by the person who originally submitted the support request.



    Please, submit a support request (problem) regarding your issue so that the experts on Fixya will see your request and be able to assist you.



    Thank you,

    BJ @:)

  • B Joan Rapier
    B Joan Rapier Apr 17, 2008

    Hello elsherbeni

    How did it go? Did the information and links I provided you w/ enable you to gain printing function for your HP2840 on your Vista 64-bit system (and explain the cause of the scanning and copying issues)?

    I DO hope that is the case. :) If it isn't, please, post back here and we'll continue to assist you.

    If it is the case, would you kindly take just a moment to reward my efforts at helping you w/ a FIXYA rating for my "solution"? I would be very grateful for your kindness and the show of appreciation.

    Thank you once again for using FixYa! Have a beautiful day.
    BJ @:)

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I need a driver to INTEL865G m.b driver for windos vista o.s

Posted on Apr 13, 2008

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