Question about AT&T Blackberry Curve 8300 Smartphone

1 Answer

Phone is locked

I always lock my phone when I put it away.  Instead of asking for my password to unlock the phone my curve is asking me to: enter "blackberry" to continue I have no idea what this means and my phone is locked up.  Can someone offer me a solution or tell me how to do a hard reset of my phone?

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  • dltenor Apr 13, 2008

    This did not work. Where is usually just asks me for my password it is still saying:
    Enter "blackberry" to continue:

    I do not know what that means. I tried my usual password and I even tried entering the word "blackberry". I am desperate to get my phone and calendar back since I have not synced in about 3 weeks I have no idea what my schedule is this week!

  • dltenor Apr 13, 2008

    I lock my phone by clicking on the lock icon, and instead of asking for my password(like it has the last 100 times) to unlock it, it is saying-enter "blackberry to continue.

    I do not believe it is stuck with blackberry startup splash(not sure even what that means). Everything is in place as always. I see my wallpaper and instead of asking for my password it is doing this odd thing. My cursor is sitting right there as if "enter blackberry" means some pass code or something.

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  • AT&T Master
  • 19,396 Answers

Remove battery and put back in

Posted on Apr 13, 2008

  • Ginko
    Ginko Apr 13, 2008

    If your phone is stuck with blackberry startup splash, do simple reset descripted above, by removing battery for a couple of minutes, if still does not work, you will need to re install blackberry system.
    To do this you need to connect it to computer.
    If the black berry is not seen by computer, there will be need for reinstalling the firmware image. In this last case you will need to ca;; a service

  • Ginko
    Ginko Apr 13, 2008

    Splash is just the picture you get on startup. In your case the password had been activated or forgotten, as you are telling me it is not frozen.
    There is no way to recover from a forgotten password on Blackberry Curve 8300 Smartphone . If you type your BlackBerry device password incorrectly, you might be prompted to type blackberry before you can continue. When you
    try to type your password again, the characters that you type appear on the screen.
    If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons.
    If you keep trying your blackberry will reset by itself.

    Here is the User Guide for more reference.

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