Question about HP PSC 2410 All-In-One InkJet Printer

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Printer Cartridge Locked

Hello,

Recently I took out both my Printer ink cartridges to refill them and now I cannot put my cartridges into the printer. It seems like it is locked(the place where you put the cartridge in, seems to be blocked by something) and due to this, I cannot put the cartridges into the appropriate place.

I would like some help on how to solve this problem. I have searched through various sites and some have suggested that I unlock the cartridge entry by going into the system utilities. But I cannot find a way to get into it.

And once you turn on the printer in this state without the printer cartridges in place, it shows a "Insert Printer Cartridge" notification, so there is no way I can access the system utilities. Is there another way to unlock this, or do I have to fix this printer? I'am in Korea atm and there is no way I can get assistance in fixing this type of printer.

My printer type is: HP PSC 2410 All-In-One Ink Jet. Any type of assistance would be greatly appreciated. Thanks.

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  • James Lee Apr 16, 2008

    The capping station won't go down. It did this after I took both the cartridges out (black and color). When I turn it on it says "Insert Print Cartridges". Is there any way I could fix this thing? Help please or I have to purchase a new printer.

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Posted on Apr 13, 2008

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