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My HP labtop computer

I was wondering if there was a disk to completely wipe out my harddrive? theres a virus or something on my computer that is causin it to be really slow...is there a disk i can put in here that will erase everything and make it so i have like a brand new labtop?

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  • Cary Micheau
    Cary Micheau May 11, 2010

    Yes and NO look at my computer and see if you have 2 hard drives listed one should say recovery or something like that. If you have a recovery "partition" you can reinstall everything back to factory fairly easy and I can help you with that. also b4 you "restore" you may want to try AVG FREE and Spybot search and destroy . Both are very highly rated apps for solving problems like the ones you describe. AVG is for virus and spybot for adware malware and other nastys. If you need assistance let me know.

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Formatting the hard dive using a windows cd will do the trick

Posted on Apr 13, 2008

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NE56R34u gateway labtop: Is said it has no bootable disk? What does this mean and how do I fix this?


It means that either your hardrive has failed, or you have had a virus that has wiped out the bootable partition. When you first start the laptop, watch the screen for instructions on how to get into bios. usually "esc" or "F10" or "F1". Once in the bios check for installed disks. If the harddrive does not show then it is probably bad.

Dec 05, 2014 | Gateway PC Laptops

1 Answer

How to reformat laptop


Put the HP restoration disk in the optical drive. When asked choose Full Installation. (Destructive Installation)

DO NOT FORMAT without the disk. You will have a blank harddrive, and no operating system on it! Now you're in for a HARD time.

No restoration disk/s?
Contact HP Support.

(When the first owner gets the new laptop, not long after turning it on you are asked if you wish to make a BACKUP.
THIS,....is the Restoration Disk.

WELL....why didn't HP send it along?

Many users out there are afraid to attempt repair. Disk goes in a box in the basement, attic, or closet, or out to the trash.

Let's say the disk cost 50 cents. (Half dollar)
Take that times 50,000 computers, and half of the users tossed the disk away, or won't use it.
There goes $25,000 dollars in the trash.

Computer users are more educated now. Want to attempt repair themselves.
Computer manufacturers are starting to include the Restoration Disk/s again.

Backup saved on Drive D:?
Most of the time you can't access it.
Better to use the disk.

Also better to have the disk/s at your fingertips, then trying the DOWNLOAD over the internet junk.
What happens if a problem occurs again?
Better to have the disk/s.

Example from the USA;
The Restoration Disk is free.
The shipping and handling is not.
$17 for a 5 to 7 day ship; $24 for a 2 to 3 day ship.

Call 1-800-474-6836
24 hours a day, 7 days a week.
Have the Serial Number written down, to give to the nice representative on the phone.

This is on the back of the computer in a white Service Tag.
S/N = Serial Number

For other countries use HP Support Worldwide,

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Regards,
joecoolvette

[ Full Installation (Destructive Installation) WIPES ALL personal information off of the harddrive;
1) Programs and applications you have downloaded, or installed
2) Personal documents you have created
3) Photos, videos, music

Computer goes back to Day 1 when it came from the factory.

Repair (Non-Destructive Installation)
Repairs the basic Windows files, and no personal information is lost.

Is this a malware problem? (Virus / spyware / adware, etc)
Use the FREE version of Malwarebytes from CNET.
Follow with the free version of AVG ]

Nov 12, 2012 | HP PC Laptops

1 Answer

Have a virus in the harddrive nothing of importance on computer I would like to format harddrive .I have another xp cd to use need instuction on how to do this please help


What I am about to tell you is not a normal solution. If you don't have anti virus to use to clear the virus out or access to another computer to get something like "Stinger" from McAfee you can format and install the OS again but if you don't do it just right the virus will just put itself back in. This assumes you don't want to save any information on the drive whatsoever. Get a DOS boot disk from another computer and write protect it. Remove the battery from the laptop and connect the power cord. Insert and boot the computer from your DOS boot disk. I prefer to use "Knoppix" for this procedure because it is a Linux based OS that runs from the CD Drive and is Free. Cost about $3 at a used book store if you get a book with it. Using the DOS disk once the computer is booted switch to the C drive and type "part" or "fpart" this should bring up the DOS partitioning tool. Select the option to remove all partitions. Once complete reboot the computer using the DOS disk. Now Format the drive using "format c:" command. Remove the DOS disk and disconnect the power cord once the format is complete. You don't want to power down you just want to pull the cord, this is to stop the Virus from writing itself back to your disk from memory which is what will happen if you use the power button. Plug the cord back in and insert your XP CD in the drive then boot the computer from the XP CD and select to format the Drive in NTSF in the Windows installation process. This should remove all traces of the virus unless it is an MBR virus in which case you will have to get a tool like "Stinger" from McAfee. This tool is free to down load and can be run from a 3 1/2 floppy that is formated as a boot disk. The process will get rid of most viruses but something like 123MBR or any of the other MBR viruses will remain because they write themselves to the Master Boot Record which is the first thing the computer loads once it reads the Drive. These MBR viruses are read into memory when the computer starts which is why that are so hard to get rid of and a simple Format doesn't really touch the upper segments of the Master Boot Record where they reside that is why you had to do a partition in the beginning of the process.

Feb 12, 2011 | ASUS Eee 1005HAB (1005HAB-RBLU001X)...

1 Answer

Help, a friend got some virus on her machine. I cleaned off the virus but now we get the blue screen. She did not get OS disks with her computer. She is running MS XP Home Ed. SP2. I don't know what to...


I don't think the disk you have for the gateway will work due to the fact that is has a different serial number...if you try to load it, there will possibly be an error saying it's the wrong machine. try to boot the computer to safe mode. To accomplish this you need to start the computer as normal...then right after the bios screen(with the comp manufacturer logo) you want to press F8...there you will see a list of options...scroll through them till you get to safe mode and press enter...a screen may pop up telling you that you are running in safe mode, answer yes to this...while in safe mode, you can go to user accounts to see if the virus did something to your password(if you use passwords) and change it back. then you will want to shut it down properly and see if it will then boot...now if it won't go to safe mode then the virus probably corrupted your o/s and you will need to reinstall it. As for the operating system disk, you may be able to contact acer to see if they can send you a copy of the o/s disks...oh and also, there may be a partition on the hard drive that contains the recovery sector. Other than that...you may need to start from scratch and wipe the harddrive clean and do a clean install with a new set of o/s discs or a new o/s

Dec 21, 2010 | Acer Aspire 3000 Notebook

3 Answers

As soon as turn computer on it says operating system not found -- i can get it to go to one other thing and it ask for HDD user password which i have no earthly idea what it can be


1. i hope you have backed up of all your data from the HDD.
2. format the HDD and reload the OS - but this time, make sure that you have atleast 2 partitions.
3. keep all your important in the second (non-system) partition.
4.after you have reloaded the OS, please get a good anti-virus and anti-spyware application and scan your computer regularly with them.

Nov 19, 2010 | Acer Aspire One PC Notebook

1 Answer

How do i restore my hp hdx18 to factory install settings? completely wipe it


Turn the computer off.
Turn the computer on, and look for a message like "press BLAH to enter System Recovery".
When you see the message, press the BLAH key.
This will start a complete "restore-to-factory" install of Windows.

Or, if you have a set of "System Recovery" CD/DVD disks from HP, then insert the 1st disk,
restart your computer, and select to boot your computer from the CD/DVD drive.

Or, there may be software already on your computer that lets you "burn" a set of "System Recovery" CD/DVD disks -- have 10 CD-R disks, and 5 DVD-R disks -- you may need to use most of these "blank" disks.

Apr 23, 2010 | HP Pavilion HDX18T Laptop

1 Answer

How do I completely wipe my computer?


well the same thing happened to me and if you are talking about setting them back to its factory settings all you do is:

  • as soon as you turn your laptop on it will say the make e.g. Acer.
  • then press Alt then F10
  • it will then go black and it will take a while and this should work
hope i have helped :)

Oct 24, 2009 | HP Compaq nx6125 Notebook

1 Answer

HP PAvillion DV6000


do you have a os disk
what i your os
why do yoy think you have virus

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1 Answer

OS Wont load


You need to reinstall operative system, either using recovery disk, or using a generic windows setup disk.
If the computer does not read recovery disk, then it is probably scratched or faulty.
System reinstall is usually done at any computer repair shop for a not too expensive fee.
When hard disk is damaged you often also hear a typical clicking noise, and system stop shortly after post.

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3 Answers

Virus killed my laptop


hello. do you have the soft ware that can with it .? when u got it. ? you can try to reinstall it. or get new software to upgrade it . up need to wipe the harddrive clean and start fresh copy.on your HARDDRIVE. !!! OR TAKE IT IN TO A SHOP AND LET THEM DO IT FOR YOU. GOOD LUCK.

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